Housing Associations
The Premier Legal Assist team help tenants from across the country with disrepair claims involving a wide range of housing associations, including:
At Premier Legal Assist, we understand just how difficult it can be living in a rented home that’s not properly maintained.
Every day, we help housing association tenants dealing with serious housing disrepair, from damp and mould to electrical, plumbing and structural problems. If your housing association has failed to act on your housing disrepair complaints, we’re here to help.
Our experienced team works closely with a specialist panel of housing disrepair solicitors to support tenants in getting necessary repairs carried out, and where appropriate, making ‘no-win, no-fee’ claims.
If you're struggling to get the repairs you need, complete our short form today for a free consultation with our specialist team.
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Disrepair Cases
The most common types of housing disrepair cases involving housing associations that the Premier Legal Assist team deal with include:
What are your Housing Association’s responsibilities?
Your housing association has a crucial role in ensuring the maintenance and repair of properties under their management. The following are key responsibilities related to maintenance and repairs that housing associations should typically undertake:
Housing associations are expected to carry out regular upkeep to ensure their properties remain in good condition. This includes cleaning shared spaces, maintaining communal gardens, servicing heating and ventilation systems, and checking the functionality of electrical and plumbing infrastructure.
When tenants report sudden or unexpected issues, such as leaking pipes, broken windows, vermin/insect infestations or electrical faults, housing associations are responsible for fixing them quickly. These reactive repairs are vital to ensure residents can live safely and comfortably in their homes.
Housing associations should run scheduled maintenance programmes to tackle wear and tear before it leads to major damage. Tasks may include roof inspections, external redecorations, gutter clearance, and structural checks, all aimed at preserving the long-term health and structural integrity of the rental property.
It is essential for housing associations to regularly assess properties for safety risks. This includes fire, gas, and electrical checks, along with ensuring full compliance with building regulations. Prompt action on any risks found is key to protecting tenants.
Contracting and Supervising Repairs
Housing associations must hire qualified, insured contractors for repairs and maintenance work. They’re also responsible for overseeing the work, making sure it’s done to a high standard and completed within the expected timeframe.
Tenant Communication and Engagement
Open communication with tenants about repair and maintenance matters is essential. Housing associations should offer clear ways to report issues, keep tenants updated on progress, and respond quickly to concerns, while also encouraging feedback to improve service quality.
Budgeting and Resource Allocation
Proper financial planning is vital to cover all aspects of maintenance and repairs. Housing associations must ensure sufficient budgets are in place for ongoing upkeep, emergency fixes, and larger projects, without putting the organisation’s financial health at risk.
By fulfilling these responsibilities, housing associations can effectively maintain properties, provide a safe and comfortable living environment for tenants, and ensure their properties meet the required standards of habitability and compliance.
Is your housing association landlord failing to support you in the above? You may be able to make a ‘no-win, no-fee’ claim.
Get in touch with Premier Legal Assist today
If you believe you have a housing disrepair claim against your social housing landlord and would like to speak with our team of specialist advisers, please start your claim by completing our online claim form. We will then contact you for a no-obligation consultation.
We are a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
Important Information
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.