Motorcycle and Scooter Claims

The first step is to complete a short online form setting out what happened and the injuries you suffered. Once your enquiry has been reviewed, you will be contacted for a free, no-obligation consultation.

If your case is eligible, you may be referred to one of our panel solicitors who specialises in road traffic accident claims. If they agree to act for you, they will handle the legal process, including gathering evidence, contacting the relevant insurer, and working to recover compensation on a no-win, no-fee basis.

Premier Legal Assist is a claims management company. You do not need to use a representative to make a claim for low-level personal injuries sustained in a road traffic accident. You can claim through the online Official Injury Claims portal yourself, for free. If your injury damages exceed the small claims limit, we recommend you use a specialist legal service.

The level of compensation awarded will depend on how serious your injuries are and the effect they have had on your everyday life, your ability to work and your recovery.

Compensation is usually divided into two parts: 

1. General Damages compensate for pain, suffering and loss of amenity
2. Special Damages relate to financial losses caused by the accident. This can include lost earnings, medical expenses, travel costs, rehabilitation costs and care needs.

Some claims may be worth a few thousand pounds, while more serious injuries can result in significantly higher compensation. If your claim is eligible, your solicitor will usually rely on medical and financial evidence to value the case properly.

These accidents can lead to a wide range of injuries depending on the speed involved, the type of collision, the road conditions, and whether the rider was thrown from the bike or scooter. Examples include:

• Fractures
• Head injuries
• Back and neck injuries
• Shoulder and chest injuries
• Soft tissue damage
• Cuts, bruising and road rash
• Scarring
• Psychological injuries, including anxiety, PTSD and depression

In some cases, what first appears to be a straightforward injury can cause significant ongoing symptoms, particularly where mobility, confidence or ability to work has been affected. If a solicitor takes on your case, they will normally arrange medical evidence to assess the full impact of your injuries.

Potentially, yes. What matters most is how the accident happened and whether another road user was at fault. The legal position can differ depending on the type of scooter involved: rental e-scooters are being used in trial areas in England until 31 May 2028, while private e-scooters are generally treated as motor vehicles under road traffic law.

You may still be able to claim. Compensation may be available through the Motor Insurers’ Bureau if you were injured because of an uninsured driver or a hit-and-run driver. 

Potentially, yes. The exact effect will depend on the circumstances and on whether the lack of protective gear made your injuries worse. The Highway Code encourages riders to make themselves visible and take sensible safety precautions, and helmet and clothing issues can sometimes become relevant when compensation is assessed. 

In most cases, an adult has three years from the date of the accident to begin a personal injury claim. Where the injured person was under 18 at the time of the accident, the usual three-year limitation period generally starts from their 18th birthday.

Good evidence can be very important in showing how the accident happened and why the other road user may be at fault. The exact evidence will depend on the case, but often includes:

• Photographs of the accident scene
• Photographs of the damage to the bike, scooter or vehicles involved
• CCTV or dashcam footage
• Medical records and reports
• Witness details and statements
• Police reference details where relevant
• Insurance details
• Proof of financial losses

A solicitor acting for you would normally help obtain the evidence needed to support both liability and the value of your claim.

Not always. The Official Injury Claim service applies to certain low-value road traffic accident injury claims in England and Wales, generally where the injury claim itself is worth £5,000 or less. More serious injuries and more complex claims may be dealt with differently. 

Usually not. Most motorcycle and scooter accident claims are settled without a full Court hearing, often through negotiations between the injured person’s solicitor and the relevant insurer.

If liability or the value of the claim cannot be agreed, Court proceedings may become necessary. If that happens, the Court will consider the available evidence, decide who was responsible and, where appropriate, determine the compensation payable. A solicitor acting for you will manage that process on your behalf.

In many cases, no. Our panel solicitors commonly deal with eligible road traffic accident claims on a no-win, no-fee basis. That means there is usually nothing to pay at the outset, and if the claim does not succeed, you would not usually be responsible for your solicitor’s fees.

It is important to note that if your claim is successful and you receive compensation, your solicitor will take a pre-agreed "success fee" from your compensation. This percentage is legally capped (currently at 25% of your general and past special damages) to ensure you keep the majority of your payout.

You may be charged cancellation fees by the legal service we introduce you to if you cancel your agreement after any applicable cooling-off period and before the claim is concluded.

For personal injury claims, you do not need to use a representative to make a claim for low-level personal injuries sustained in a road traffic accident. You can claim through the online Official Injury Claims portal yourself, for free. If your injury damages exceed the small claims limit, we recommend you use a specialist legal service.

Not always. The Official Injury Claim service applies to certain low-value road traffic accident injury claims in England and Wales, generally where the injury claim itself is worth £5,000 or less. More serious injuries and more complex claims may be dealt with differently.