Public Transport Claims

Yes. You do not need to know exactly who was to blame before making an enquiry. If you were injured in a collision involving public transport, such as being a passenger on a bus or in a taxi, there may still be a claim even if liability is disputed at first. A specialist personal injury solicitor can investigate what happened, obtain evidence, and identify whether the claim should be made against the bus driver, taxi driver, another road user, or more than one insurer.

Premier Legal Assist is a FCA regulated claims management firm that works with experienced solicitors specialising in road traffic accident claims, including those involving buses, taxis and other public transport vehicles.

To get started, simply fill in our short online form with details about what happened and the injuries you suffered. Once we have reviewed your enquiry, we will contact you for a free, no-obligation consultation.

If your claim is eligible, we will refer you to a member of our panel of specialist road traffic accident compensation solicitors. Should they agree to take your case on, they will handle the full claims process for you, including gathering evidence, dealing with the relevant insurer or insurers, and working to secure compensation on a no-win, no-fee basis.

Compensation depends on a range of factors and there is no guaranteed figure. The amount you could receive will depend on how serious your injuries are and the impact they have had on your day-to-day life.

Compensation is usually divided into two parts: General Damages, which cover pain, suffering and loss of quality of life, and Special Damages, which cover financial losses such as loss of earnings, medical expenses, travel costs, and rehabilitation and care costs.

Less serious injuries may result in awards worth a few thousand pounds, while more severe or life-changing injuries could lead to significant compensation. If your claim is eligible, your solicitor will usually rely on medical and financial evidence to work out the likely value of your case.

Road traffic accidents involving public transport can lead to a wide range of injuries depending on the type of collision, the speed involved, and whether the injured person was travelling in the vehicle or outside it. Common injuries include but are not limited to:

• Whiplash injuries
• Broken bones and fractures
• Head injuries
• Back and neck injuries
• Chest injuries
• Cuts and bruising
• Soft tissue injuries
• Psychological injuries such as anxiety, PTSD and depression

In the most serious cases, particularly where injuries are multiple or long-term, compensation can be substantial, especially if ongoing care is needed and income has been affected.

Potentially, yes. Passengers often have strong claims because they are usually not responsible for how the vehicle was being driven. A passenger claim may be made against the insurer of the bus or taxi driver, the insurer of another driver, or more than one party if responsibility is shared.

A claim may still be possible. Not every injury claim involving public transport requires a collision with another vehicle. In some cases, injuries can happen because of careless driving, unsafe braking, or an abrupt manoeuvre that causes a passenger to fall or be thrown around inside the vehicle. The key question is whether the driving fell below a reasonable standard.

Yes, potentially. The fact that the vehicle was booked through an app does not automatically change your right to claim. In most cases, the claim will still be made against the relevant driver’s insurer, although the exact legal position will depend on the facts and the parties involved.

You may still be able to claim. Compensation may be available through the Motor Insurers’ Bureau if you were injured because of an uninsured driver or a hit and run driver.

In most cases, an adult has three years from the date of the accident to begin a personal injury claim. Where the injured person was under 18 at the time of the accident, the usual three-year limitation period generally starts from their 18th birthday.

Good evidence can be very important in showing how the accident happened and why another road user may be at fault. The exact evidence will depend on the case, but often includes:

• Photographs of the accident scene
• CCTV or dashcam footage
• Medical records and reports
• Witness details and statements
• Police reference details where relevant
• Insurance details
• Booking details or receipts in taxi and private hire cases
• Proof of financial losses

A solicitor acting for you would normally help obtain the evidence needed to support both liability and the value of your claim.

Not always. The Official Injury Claim service applies to certain low-value road traffic accident injury claims in England and Wales, generally where the injury claim itself is worth £5,000 or less. More serious injuries and more complex claims may be dealt with differently.

Not always. The Official Injury Claim service applies to certain low-value road traffic accident injury claims in England and Wales, generally where the injury claim itself is worth £5,000 or less. More serious injuries and more complex claims may be dealt with differently.

In most cases, no. Our panel of specialist personal injury solicitors handle claims on a no-win, no-fee basis, which means there is nothing to pay upfront and you will not be charged legal fees if your claim does not succeed.

If your claim is successful, your solicitor will usually deduct an agreed success fee from your compensation. This fee is capped by law, so you still keep the majority of any settlement you receive.

You may be charged cancellation fees by the legal service we introduce you to if you cancel your agreement after any applicable cooling-off period and before the claim is concluded.

Before anything goes ahead, your solicitor will explain the funding arrangement clearly so you understand exactly how it works and what, if anything, may be deducted if your claim is successful.