Damp and Mould make Newcastle Council Flats Uninhabitable
Breamish House, located in the East End of Newcastle, has been left in an “unacceptable” condition by Newcastle City Council due to unresolved damp and mould issues.
Conditions have become so bad inside Beamish House that it is now deemed too dangerous for residents to live there. Campaigners and residents have since urged Newcastle City Council to urgently repair health-threatening disrepair, including damp and mould, as major concerns are expressed over several council-owned tower blocks across the city.
In a confrontation with Newcastle Council housing chiefs, the true living conditions of residents were revealed, including one resident's flat in which the damp and mould had become so severe that his ceiling had collapsed.
On 27 October 2025, Awaab's Law came into effect, requiring housing associations and councils to address all emergency hazards and all damp and mould hazards that are assessed to pose a serious risk within a set timeframe.
Awaab’s Law: know your rights
Awaab's Law is named after Awaab Ishak, a two- year- old boy who tragically died of mould exposure in social housing in December 2020. Since his death, widespread criticism has been put on social housing providers landlords who have not dealt with housing disrepair complaints appropriately, leading to residents living with health-threatening hazards within their homes.
Awaab’s Law was passed in 2023 as part of the Social Housing (Regulation) Act 2023 and was enacted on the 27th October 2025. The Law will gradually be phased over the next two years, with major milestones including:
-
October 2025: Landlords must address damp and mould hazards in a fixed timescale and perform emergency repairs, including those linked to damp and mould, within 24 hours.
-
2026: Initial requirements will be extended to include other serious hazards, such as excess cold and heat, structural issues, fire, electrical problems, and hygiene hazards.
-
2027: The Law will be extended to include all remaining hazards defined by the Housing Health and Safety Rating System (HHSRS), excluding overcrowding.
Since the implementation of Awaab's Law, social housing landlords will need to adhere to strict government guidance on how and when housing disrepair hazards, such as damp and mould, should be addressed. This includes strict timeframes highlighted above that landlords must meet in assessing and carrying out the repair of the hazard.
What if my complaints are still ignored?
Since meeting with residents of Breamish House, Newcastle City Council housing bosses have admitted that the conditions within the building are "unacceptable and fall significantly short of the standards [they] are committed to". Since then, emergency repairs have been carried out in three flats, and a full inspection of the building has been conducted.
However, residents should not have to wait years for emergency repairs to be undertaken, particularly in the wake of Awaab's Law. If residents find that their social housing landlord is unresponsive, they can take their complaint to the Housing Ombudsman (HOS) or seek legal advice for a potential housing disrepair claim. HOS is an independent body dedicated to investigating social housing disputes between residents and their landlords fairly and impartially.
Premier Legal Assist can help
If you are living in disrepair, and reported issues such as mould, broken heating, electrical faults, infestations or structural issues, to your landlord and they have refused to act, or not acted within a reasonable timeframe, then you may be entitled to make a claim for repairs and in some cases compensation.
Premier Legal Assist can connect you with a team of specialist housing disrepair lawyers who operate on a 'no-win, no-fee' basis. Our panel of specialist lawyers has years of experience dealing with local councils and housing associations across the UK.
To find out if you are eligible to make a 'no-win, no-fee' claim, complete our short form, and a team member will be in touch.
Other Insights
Important Information
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.