Mel
Claims Handler
Mel’s role is to assess potential claims and refer clients to the solicitors.
She's passionate about supporting clients through the early stages of their claim and finds it incredibly rewarding to be part of a dedicated team that’s valued by both clients and management.
Outside of work, Mel enjoys spending time with her family and friends, and loves exploring new places on city breaks.
Important Information
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
For personal injury claims, you do not need to use a representative to make a claim for low-level personal injuries sustained in a road traffic accident. You can claim through the online Official Injury Claims portal yourself, for free. If your injury damages exceed the small claims limit, we recommend you use a specialist legal service.
For all other types of personal injury, including medical negligence, employment claims and workplace injuries, we always recommend discussing your claim with a legal professional. You should only proceed with a claim when you understand the risks and associated costs.