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Understanding Your Rights for Housing Disrepair Claims Against Worthing Borough Council

What you need to know

  • Worthing Borough Council manages council housing across the town and surrounding areas and is legally responsible for ensuring its properties are safe, secure, and fit to live in.

  • When these obligations are not met, tenants can find themselves living in poor or unsafe conditions, such as failing hot water, persistent damp and mould, roof and gutter leaks, and electrical faults. These issues can damage belongings, affect health, and cause ongoing disruption to daily life.

  • At Premier Legal Assist, we help tenants in Worthing who are experiencing housing disrepair. We connect you with solicitors specialising in housing disrepair claims against councils like Worthing Borough Council. Every claim is handled on a no-win, no-fee basis.

Find out if you’re eligible to claim against the Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What is Housing Disrepair?

Housing disrepair refers to serious repair or maintenance issues that your landlord is legally required to resolve but has not done so within a reasonable time of being reported. Worthing Borough Council is responsible for maintaining the condition and safety of its properties and providing essential services.

If your complaints have gone unanswered or the same issues keep returning, you may be entitled to bring a claim.

Premier Legal Assist works with specialist housing lawyers who deal with these kinds of cases every day. They will manage your claim from start to finish, including gathering evidence, inspecting the property, and contacting Worthing Borough Council on your behalf. You pay nothing unless your claim is successful. 

Start your Worthing Borough Council claim with Premier Legal Assist

Common repair issues that may qualify for compensation include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boiler
  • Vermin infestations (rats/mice)
  • Electrical faults
  • Broken locks, doors and windows

All claims are handled on a no-win, no-fee basis. 

Worthing Borough Council Claims FAQs

Yes. If you've reported problems to Worthing Borough Council and repairs have not been carried out properly or in a timely manner, you may be eligible to claim. Our team will review your case for free and tell you what to do next.

Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs. 

First, complete our online claim form describing the disrepair issue and how long it has been ongoing. If your case is eligible, we will refer you to one of our panel housing law solicitors.

If needed, the solicitor may arrange an independent inspection, gather photos or medical records, and send a formal legal notice to the Council. If the Council still fails to carry out repairs, the solicitor can take the matter to Court.

We support tenants in holding landlords accountable when repair obligations are neglected. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Know how Worthing Borough Council typically handles complaints
  • Can apply legal pressure to speed up repairs
  • Seek the full compensation you deserve for the inconvenience and hardship

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the social landlord’s complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period. 

The timeline varies depending on: 

  • The type and severity of the disrepair
  • How the Council responds
  • Whether Court proceedings are needed

If your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout. 

If your solicitor takes on your case, they will advise you about the value of your claim. If successful, you may be awarded compensation for: 

  • Health problems caused by damp, mould, or cold 
  • Damage to belongings such as clothes or furniture 
  • Loss of use of rooms or living space 
  • Emotional distress or inconvenience 

The Housing Ombudsman is an independent body that investigates complaints about social landlords. You can refer a case to the Ombudsman if you’ve gone through Worthing Borough Council’s internal complaints process.

However, the Ombudsman's decisions are not legally binding. While they may recommend that Worthing Borough Council fix the problem or pay compensation, they cannot enforce those decisions. Legal action through a solicitor is often a more effective way to get repairs done and claim compensation.

Premier Legal Assist connects tenants with solicitors who specialise in these cases on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you are a Worthing Borough Council tenant living with unresolved reported repair complaints, you don’t have to accept poor housing conditions. If your case is eligible, with our help, you can secure both the repairs you need and the compensation you deserve.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.