Winchester City Council manages council housing across Winchester and the surrounding towns and villages. As the landlord, the Council has a legal duty to ensure that its homes are safe, secure, and maintained to a proper standard.
When repairs are delayed or carried out poorly, tenants may be left living in unsuitable or unsafe conditions, such as damp and mould, leaks from roofs or gutters, heating and hot water failures, and faulty electrics. These issues can cause health problems, damage belongings, and make everyday life more difficult for tenants and their families.
At Premier Legal Assist, we help tenants in Winchester who are living with housing disrepair. We connect you with solicitors who specialise in housing disrepair claims against councils. All claims are managed on a no-win, no-fee basis.
Find out if you’re eligible to claim against the Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair occurs when your rented home is unsafe, unhealthy, or unsuitable to live in because your landlord has failed to carry out repairs they are legally responsible for. Winchester City Council must maintain your property's structure, exterior, plumbing, heating, and electrical systems.
If you have reported complaints such as damp, mould, broken boilers, leaks, or unsafe electrics and they have not been fixed within a reasonable time, you may be entitled to claim. Even where repairs have been attempted, if the problem keeps returning or was not completed properly, you may still have a valid case.
Our panel solicitors will manage the process for you, from gathering evidence to arranging property inspections and contacting the landlord, to Court action if required. All on a no-win, no-fee basis.
Some examples of disrepair that may qualify for compensation include:
If Winchester City Council has failed to address any of these problems despite you reporting them, legal action could secure both repairs and financial compensation.
I'm unsure if I have a claim against Winchester City Council. Can you help?
Yes. If you’ve reported problems like damp, leaks, broken heating, or faulty wiring and Winchester City Council has failed to fix them within a reasonable time, you may have a valid claim. We can assess your case free of charge.
Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs.
What’s the process for making a disrepair claim against Winchester City Council?
First, complete our online claim form describing the disrepair issue and how long it has been ongoing. If your case is eligible, we will refer you to one of our panel housing law solicitors.
The solicitor may arrange an independent inspection, gather photos or medical records if needed, and send a formal legal notice to the Council. If the Council still fails to carry out repairs, the solicitor can take the matter to Court.
Why choose Premier Legal Assist for your claim?
We’ve helped many tenants take action against landlords who fail to fulfil their repair obligations. Working with us means:
We are a claims management company, meaning we connect you with experienced legal professionals who can support your case. You can also complain directly to your landlord or contact the Housing Ombudsman for free. Legal help is optional, but it can strengthen your case.
What does it cost to make a housing disrepair claim against Winchester City Council?
There's no upfront cost to start a claim. Our solicitors work on a no-win, no-fee basis. If your claim is successful, a success fee (usually around 25% of the compensation awarded) will be deducted from your final payout. This will be clearly explained before you proceed.
Note: If you cancel your agreement after the 14-day cooling-off period, termination fees may apply.
How long will the process take?
If your case is taken on by one of our panel solicitors, they will be able to advise on how long the process might take. This depends on:
Your solicitor will guide you through the process and keep you updated throughout.
What compensation could I receive?
Your solicitor will advise you on the types of compensation that you may receive should your claim be successful. Compensation may include:
Every case is assessed on its own facts, and your solicitor will explain what you may be entitled to claim.
The Housing Ombudsman is an independent body that investigates complaints about social landlords like Winchester City Council. You can use the Ombudsman if you’ve gone through the internal complaints process and are still unhappy.
However, Ombudsman decisions are not legally binding. If urgent repairs or compensation are needed, legal action through a solicitor is often more effective. Premier Legal Assist connects you with solicitors who can take that step on a no-win, no-fee basis.
If you are a Winchester City Council tenant living with unresolved reported repair complaints, you don’t have to accept poor housing conditions. If your case is eligible, with our help, you can secure both the repairs you need and the compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
