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Compensation for Housing Disrepair Claims

Tendring District Council

What you need to know

  • As a social housing landlord, Tendring District Council has a legal duty to ensure its homes are safe, secure, and properly maintained. This includes repairing the structure and exterior of buildings, keeping heating, plumbing, and electrical systems in working order, and dealing promptly with issues such as damp, mould, or leaks when they are reported.

  • When reported repairs are delayed, ignored, or carried out inadequately, tenants may be left living in poor or unsafe conditions, which can cause damage to belongings, affect health, and create stress and disruption for tenants and their families.

  • At Premier Legal Assist, we support tenants in Essex who are living with housing disrepair. We connect you with solicitors who specialise in claims against councils like Tendring District Council. All claims are handled on a no-win, no-fee basis.  

Find out if you’re eligible to claim against the Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What is Housing Disrepair?

Housing disrepair is when your rented home falls into a condition that is unsafe, unhealthy, or unsuitable to live in because your landlord has not completed necessary and reported repairs within a reasonable timeframe.  

For tenants, this might mean damp and mould, persistent leaks, insect and vermin infestations, failed heating systems, or faulty electrics. Disrepair can affect your quality of life, your health, and even your safety.  

If Tendring District Council has failed to act after you reported these problems, or if repairs have been temporary and the issue keeps coming back, you may have grounds for a claim. Our panel of specialist housing solicitors will manage everything, from gathering evidence and arranging inspections to taking legal action if required.   

All claims are handled on a no-win, no-fee basis.

Start your Tendring District Council claim with Premier Legal Assist

Some examples of disrepair that may qualify for compensation include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boiler
  • Vermin infestations (rats, mice)
  • Electrical faults
  • Broken doors, windows and locks

If you have reported these problems and they remain unresolved, you may be entitled to enforce repairs and claim compensation. 

Tendring District Council Claims FAQs

Yes. If you've reported repair problems such as damp, leaks, heating breakdowns, or unsafe electrics and they have not been dealt with in a reasonable time, you may have valid ground for a claim. Even if repairs have been attempted, you could still be entitled to compensation if the issue keeps returning or hasn't been fixed properly. We provide a free consultation to assess your case.  

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint; you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.  

First, complete our online claim form describing the disrepair issue and how long it has been ongoing. If your case is eligible, we will refer you to one of our panel housing law solicitors.  

If needed, the solicitor may arrange an independent inspection, gather photos or medical records, and send a formal legal notice to the Council. If the Council still fails to carry out repairs, the solicitor can take the matter to Court. 

We work with solicitors who have extensive experience in housing disrepair claims against councils and large social housing organisations. They know how to hold landlords accountable and can help you:  

  • Enforce repairs that have been delayed or ignored.  
  • Claim compensation for health impacts, inconvenience, or damage to belongings.  
  • Navigate the claims process confidently with no upfront cost  

Premier Legal Assist is a claims management company that focuses on helping housing tenants enforce their rights in Essex. While the council complaints process and Housing Ombudsman can be helpful, legal action is often more direct and effective.  

There is no upfront fee for assessing your case. If your claim is successful, legal fees (usually 25% of the compensation) will be deducted from the total awarded. 

Full details of fees will be disclosed in the paperwork you receive from the law firm handling your case. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period.  

If one of our panel solicitors takes on your case, they will explain the timescales in full. The timeframe depends on the type of disrepair, how long the issue has been ongoing, and how quickly Tendring District Council responds once legal action starts.   

Some cases may be resolved quickly if the landlord takes action after legal notice, while others can take longer if court proceedings are required.  

If one of our panel solicitors takes on your case, they will explain the options available to you. Compensation may be awarded for:  

  • Damage to furniture, clothes, or electrical items.  
  • Health problems made worse by damp, mould, or unsafe conditions.  
  • Loss of use of parts of your home.  
  • Distress, inconvenience, and disruption caused by poor conditions.  

The Housing Ombudsman is an independent service that investigates complaints against social landlords like Tendring District Council. If you’ve completed the landlord’s complaints procedure and are still unhappy, you can escalate your case to the Ombudsman.  

The Ombudsman can recommend that repairs are carried out or that compensation is awarded; however, their decisions are not legally binding. If you want enforceable repairs or guaranteed compensation, legal action through a solicitor is usually more effective. Premier Legal Assist can connect you with solicitors who take on cases on a no-win, no-fee basis.  

Get in touch with Premier Legal Assist today

If you are a Tendring District Council tenant living with unresolved reported repair issues, you don’t have to accept poor housing conditions. If your case is eligible, with our help, you can secure both the repairs you need and the compensation you deserve. 

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.