Compensation for Housing Disrepair Claims

Sandwell Metropolitan Borough Council

What you need to know

  • Sandwell Metropolitan Borough Council manages one of the largest council housing stocks in the West Midlands, with thousands of homes across towns including West Bromwich, Oldbury, Tipton, Smethwick, Wednesbury, and Rowley Regis. As the landlord, the Council is legally responsible for ensuring its properties are safe, secure, and maintained to a decent standard.

  • When repairs are delayed, ignored, or carried out poorly, tenants can find themselves living in unsuitable and sometimes unsafe conditions. Common issues raised by Sandwell tenants include recurring damp, mould in bedrooms and kitchens, broken boilers, roof leaks, and electrical faults. These problems can affect health, damage personal belongings, and make everyday life more difficult.

  • At Premier Legal Assist, we help tenants in the West Midlands enforce their rights when they are living with disrepair. We connect you with solicitors who specialise in housing disrepair claims against councils like Sandwell. All claims are managed on a no-win, no-fee basis.

Find out if you are eligible to claim against the Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair occurs when your rented home becomes unsafe, unhealthy, or unsuitable to live in because your landlord has not carried out repairs within a reasonable time. This is more than a minor inconvenience; disrepair can cause serious risks to health, damage your possessions, and affect your quality of life.

For Sandwell tenants, disrepair might mean damp or mould that keeps returning despite being reported or treated, faulty electrics or leaks from roofs, gutters, or pipes causing water damage inside the property.

If you have reported disrepair, Sandwell Metropolitan Borough Council has failed to act, or if repairs were temporary and the problem keeps coming back, you may be entitled to claim. Our panel of specialist housing law solicitors will handle everything, from evidence gathering and inspections to contacting the landlord and, if needed, taking legal action. All claims are run on a no-win, no-fee basis. 

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If these issues have affected you and Sandwell Metropolitan Borough Council has not resolved them after being reported, you may be entitled to both repairs and compensation.

All claims are handled on a no-win, no-fee basis. 

Start Your Claim Now

Sandwell Metropolitan Borough Council Claims FAQs

Yes, we can. If you have reported serious repair issues such as damp, leaks, heating faults, or unsafe electrics and they have not been dealt with properly, you may have a valid claim. Even if repairs were attempted, but the problem keeps returning, you could still be entitled to compensation. We offer a free consultation to assess your situation.

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint; you can complain to your landlord or refer it to the Housing Ombudsman yourself for free. 

First, complete our online claim form describing the disrepair issue and how long it has been ongoing. If your case is eligible, we will refer you to one of our panel housing law solicitors. The solicitor may then arrange an independent inspection, gather photos or medical records if needed, and send a formal legal notice to the Council. If the Council still fails to carry out repairs, the solicitor can take the matter to Court. 

We work with solicitors who specialise in housing disrepair claims against councils and housing providers. They understand the legal responsibilities of landlords like Sandwell Metropolitan Borough Council and have experience in building strong cases.

With our support, you can:

  • Enforce repairs quickly and effectively. 
  • Claim compensation for the impact on your health, belongings, and quality of life.
  • Have your case handled professionally with no upfront costs.

Premier Legal Assist is a claims management company that focuses on helping housing tenants enforce their rights across the West Midlands. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront fee for assessing your case. If your claim is successful, legal fees (usually 25% of the compensation) will be deducted from the total awarded. 

Full details of fees will be disclosed in the paperwork you receive from the law firm handling your case. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period. 

This depends on the type of disrepair, how long the problem has been ongoing, and how quickly Sandwell Metropolitan Borough Council responds once legal action starts. Some cases can be resolved quickly if the Council acts promptly, while others take longer if court proceedings are needed.

If one of our panel housing solicitors takes on your case, they will explain the timescales in full.  

If one of our panel solicitors takes on your case, they will explain the options available to you. Compensation may cover:

  • Damage to personal belongings such as clothing, furniture, or electrical items.
  • Health problems caused or made worse by damp, mould, or unsafe conditions.
  • Loss of use of parts of your home.
  • Distress, inconvenience, or disruption to daily life.

Your solicitor will assess your circumstances and work to recover the maximum compensation available. 

The Housing Ombudsman is an independent service that investigates complaints about social landlords such as Sandwell Metropolitan Borough Council and Sandwell Metropolitan Borough Homes. If you have completed the Council's complaints procedure and are still dissatisfied, you can escalate your complaint to the Ombudsman.

The Ombudsman can recommend that repairs are carried out or that compensation is paid, but their decisions are not legally binding. If you need enforceable repairs or guaranteed compensation, legal action through a solicitor is often the most effective option. Premier Legal Assist can connect you with housing disrepair solicitors who act on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you are a Sandwell Metropolitan Borough Council tenant living with unresolved reported repair complaints, you don’t have to accept poor housing conditions.

If your case is eligible, with our help, you can secure both the repairs you need and the compensation you deserve. 

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.