Compensation for Housing Disrepair Claims

Rotherham Metropolitan Borough Council (RMBC)

What you need to know

  • Rotherham Metropolitan Borough Council (RMBC) manages thousands of council homes across the South Yorkshire borough. As the landlord, the Council is legally responsible for keeping these properties in good repair, ensuring they are safe, secure, and suitable to live in. This includes maintaining the structure and exterior of homes, repairing faults with heating, plumbing, and electrics, and tackling problems such as damp or mould.

  • When repairs are delayed or carried out poorly, tenants can be left living in unacceptable conditions which can damage your health, belongings, and overall quality of life.

  • At Premier Legal Assist, we work with tenants who are dealing with housing disrepair. We connect you with solicitors experienced in disrepair claims against councils like Rotherham. All cases are run on a no-win, no-fee basis. 

Find out if you are eligible to claim against the Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

For social housing tenants in Rotherham, disrepair means the rented home is no longer being maintained to the legal standard expected of the landlord. The law requires the Council to make sure the property is structurally sound, safe to occupy, and free from hazards. When these obligations are not met, the property may be classed as being in disrepair. 

This could involve structural problems, such as cracked walls or leaking roofs, that leave the property exposed to damp or water damage. It also covers essential services: for example, if a tenant is left without working heating or hot water during cold weather, or if faulty electrics create a risk of fire or shock. Damp and mould are common signs of disrepair, as they often indicate that underlying problems have not been addressed properly. Even issues like broken locks or faulty windows can compromise tenants’ safety and are the responsibility of the landlord to fix. 

If you have reported repair issues to Rotherham Council and they have not been dealt with properly or within a reasonable time, you may be entitled to make a claim. If your case is eligible, our panel of specialist housing law solicitors can help secure both the repairs you need and compensation for the disruption and damage caused. 

Start your Rotherham Council claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If these problems are affecting your home and the Council has failed to resolve them, you may be entitled to claim. 

All claims are managed on a no-win, no-fee basis. 

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Rotherham Council Claims FAQs

If your property is damp, unsafe, or lacking basic services like heating, hot water, or safe electrics, this usually qualifies as disrepair. For Rotherham tenants, typical cases involve damp that keeps returning, faulty boilers, or leaks from roofs and pipes. If you’ve reported the issue and it hasn’t been sorted properly, you may be able to claim. We can carry out a free case review to confirm whether your situation meets the criteria for making a claim. 

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint; you can complain to your landlord or refer it to the Housing Ombudsman yourself for free. 

Start by filling in our short online claims form with some details of your issue, we will then contact you to go through the details: what the problems are, when you first reported them, and how the Council responded. 

If your case qualifies, we’ll pass it to one of the solicitors on our panel. They will collect evidence, such as repair logs, photos, or medical records if your health has been affected, and may arrange an independent inspection of your home. The solicitor will then contact Rotherham Council to request repairs and compensation. If the Council does not respond, your solicitor can take legal action to enforce a binding outcome. 

We make the process straightforward by connecting you with specialist housing disrepair solicitors who understand the obligations councils like Rotherham have and know how to hold them accountable when repairs are delayed or ignored. With our support, you can secure legally enforceable repairs and pursue compensation for the impact on your daily life, all on a no win, no fee basis. 

Premier Legal Assist is a claims management company that focuses on helping housing tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront fee for assessing your case. If your claim is successful, legal fees (usually 25% of the compensation) will be deducted from the total awarded.  

Full details of fees will be disclosed in the paperwork you receive from the law firm handling your case. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period. 

That depends on the type of disrepair and how the Council responds once legal action begins. Some cases are resolved quickly when the landlord agrees to repairs after receiving legal notice. Others take longer if the matter needs to go to Court. Your solicitor will give you a realistic timeframe once they have reviewed your case. 

If one of our panel solicitors accepts your case, they will explain the timescales in full.

If one of our panel solicitors takes on your case, they will explain the options available to you. Compensation may cover:

  • Health problems caused or worsened by poor housing conditions 
  • Damage to belongings such as clothing, furniture, or electrical items 
  • Loss of use of rooms in your home
  • Stress, inconvenience, and disruption to your daily life

The amount will depend on the seriousness of the issues and the impact they’ve had on you. 

The Housing Ombudsman is an independent service that investigates complaints about social landlords, including councils like Rotherham. If you’ve been through the Council’s complaints process and remain dissatisfied, you can take your case to the Ombudsman. 

The Ombudsman may recommend that repairs are carried out or that compensation is paid; however, their recommendations are not legally binding. If you want guaranteed, enforceable repairs or court-awarded compensation, legal action through a solicitor is often more effective. Premier Legal Assist can connect you with solicitors who act on a no win, no fee basis. 

Get in touch with Premier Legal Assist today

If you are a Rotherham Council tenant living with unresolved repair problems, you do not need to continue putting up with poor housing conditions. If your case is eligible, we can help you secure the repairs you need and claim the compensation you deserve. 

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.