Ipswich Borough Council manages around 8,000 homes across the local area and is legally responsible for keeping these properties safe and habitable.
Recent Housing Ombudsman reports show that Ipswich Borough Council tenants frequently face issues such as damp, mould, electrical faults, and unresolved leaks.
Premier Legal Assist connects tenants with specialist housing disrepair solicitors acting on a no-win, no-fee basis. We help you secure urgent repairs and claim compensation caused by the Council’s failure to act.
Find out if you are eligible to claim against Ipswich Borough Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair includes faults or hazards that the Council is legally required to fix. This may involve issues with the property's structure or critical services such as heating, plumbing, and electrics.
Despite efforts to improve its housing service, some Ipswich Borough Council tenants continue to face long waits, ineffective fixes, and recurring damp and mould. In one case, a tenant lived with mould in a bedroom for a number of years before an independent inspector was brought in. In another case, emergency work was carried out on a leak, but proper repairs were never completed, leaving the tenant to manage the damage independently.
Our panel solicitors handle social housing disrepair claims every day. They take care of inspections, evidence, formal repair demands, and compensation negotiations on a no-win, no-fee basis.
Common complaints include:
If you've reported a repair issue that hasn't been properly fixed, you may have a valid claim.
I'm unsure if I have a claim against Ipswich Borough Council. Can you help?
Yes. If you’ve reported significant problems like damp, leaks, broken heating, or unsafe electrics and the Council hasn’t resolved the issue in a reasonable timeframe, you may be eligible to make a claim.
Premier Legal Assist is a regulated claims management company that works with solicitors experienced in social housing cases. You can also complain to the Housing Ombudsman, but legal action often results in faster, enforceable outcomes.
What’s the process for making a disrepair claim against Ipswich Borough Council?
Start by filling out our short online claims form. One of our advisers will contact you for a free consultation to discuss:
If your case is eligible, you’ll be referred to a specialist housing solicitor who will manage the entire process, from inspection to legal correspondence, on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Ipswich Borough Council claim?
We work with experienced housing disrepair solicitors who understand Ipswich Borough Council’s legal responsibilities and complaint history. Our partners will:
Premier Legal Assist makes the process clear, supportive, and risk-free. While you can raise a complaint directly with the Council or the Housing Ombudsman, taking legal action is often the most effective way to get results.
What does it cost to make a claim against Ipswich Borough Council?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Each case is different, and your claim’s timescale depends on:
If one of our partner solicitors takes on your case, they’ll give you an estimated timeframe and keep you updated throughout.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. If your claim is successful, you may be awarded compensation for:
Your solicitor will assess your specific case and fight to recover the maximum amount you are legally entitled to.
The Housing Ombudsman is an independent body that reviews complaints against landlords like Ipswich Borough Council. If you’ve gone through the Council’s internal complaints process and are still unhappy, you can refer your case to the Ombudsman.
They can recommend repairs or compensation, but their decisions are not legally binding. Legal action through a solicitor can result in a court order that requires the Council to carry out repairs and pay compensation. That’s why many tenants choose to pursue their case with help from Premier Legal Assist.
If you’re living in an Ipswich Borough Council property with ongoing disrepair, you don’t have to face it alone.
Premier Legal Assist can help you take legal action to secure vital repairs and compensation with no upfront costs and no fee unless you win.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
