Compensation for Housing Disrepair Claims

Doncaster Council

What you need to know

  • Doncaster Council is responsible for maintaining thousands of council homes across the borough, ensuring they are safe, secure, and in good repair. It must meet legal obligations, including carrying out repairs in a reasonable time and keeping properties in a habitable condition.

  • Some tenants face serious delays or inadequate responses to repair requests. Issues such as damp, mould, heating breakdowns, leaks, and structural defects have been reported.

  • We connect tenants with specialist housing disrepair solicitors who work on a no-win, no-fee basis. If you live in a Doncaster Council property and have unresolved repair issues after reporting them, then we may be able to help you claim both repairs and financial compensation. 

Find out if you are eligible to claim against Doncaster Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What Counts as Housing Disrepair?

Housing disrepair is when your home is unsafe, unhealthy, or unsuitable to live in due to your landlord’s failure to carry out necessary repairs. Doncaster Council is legally responsible for the structure, exterior, plumbing, electrics, heating, and other essential parts of your home. 

If you have reported a repair problem and the council has not fixed it within a reasonable time, you may be entitled to make a claim. Common issues include persistent damp or mould, broken boilers, leaks, faulty wiring, and infestations. 

Premier Legal Assist works with solicitors who will manage every stage of your claim, from gathering evidence to arranging inspections, contacting Doncaster Council, and taking legal action if needed. All claims are handled on a no-win, no-fee basis.  

Start your claim with Premier Legal Assist

Common complaints include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (mice, rats)
  • Electrical faults
  • Broken locks, doors and windows
  • Housing Ombudsman claims

If you have experienced any of these issues, legal support can help you secure both repairs and compensation.  

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Doncaster Council Claims FAQs

Yes. If you've reported disrepair such as damp, leaks, broken heating, or unsafe electrics to Doncaster Council, and nothing has been done or repairs were not completed properly, you may have a valid claim. We’ll review your situation for free and explain your options clearly. 

Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs. 

Start by filling out our short online form. We’ll then arrange a free consultation to discuss: 

  • The issues you’re facing and how long they’ve been ongoing 
  • Whether you have reported them to Doncaster Council 
  • The council’s response or lack of action 
  • The impact on your health, comfort, or belongings 

If your case qualifies, we'll refer you to a housing disrepair solicitor who will manage everything from gathering evidence to securing compensation and repairs, all on a no-win, no-fee basis. 

We work exclusively with experienced housing disrepair solicitors who understand how councils like Doncaster operate and how to get results when repairs are delayed or ignored. With us, if your claim is eligible you get: 

  • Specialist legal representation 
  • No win, no fee terms 
  • A straightforward, supportive process 

Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective. 

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%. 

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period. 

If your claim qualifies, then once your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout. This depends on the severity of the issue, how long it has been ongoing, and how Doncaster Council responds once legal action begins.  

If your solicitor takes on your case, they will advise you about the value of your claim. You may be entitled to compensation for: 

  • Health issues caused by poor housing conditions 
  • Damage to personal belongings 
  • Inability to use parts of your home 
  • Distress, inconvenience, or disruption to daily life 

The Housing Ombudsman is a free, independent service that investigates complaints made by tenants of social landlords, including Doncaster Council. You can refer your case to the Ombudsman once you have completed the council’s internal complaints process. They will review the evidence from both you and the landlord and may recommend that repairs are carried out, that you receive an apology, or that compensation is paid. 

However, it is important to understand that the Ombudsman’s recommendations are not legally binding. This means that even if the Ombudsman finds in your favour, Doncaster Council is not obliged by law to follow their advice, and in some cases, tenants are left waiting for action despite a favourable decision. 

If you need repairs to be enforced or want to secure legally binding compensation, taking legal action through a solicitor is often the most effective route. Premier Legal Assist can connect you with experienced housing disrepair solicitors who can take this step for you on a no-win, no-fee basis, ensuring there is no cost to you unless your case is successful. 

Get in touch with Premier Legal Assist today

If you are a Doncaster Council tenant living with unresolved disrepair, you do not have to face it alone. If you are eligible, we can help you get the repairs and compensation you are entitled to. 

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.