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Understanding Your Rights for Housing Disrepair Claims Against Camden Council

What you need to know

  • Camden Council faces a growing housing crisis, with thousands of residents living in homes affected by damp, faulty heating, electrical problems, leaks, and mould—conditions that pose serious risks to both health and daily life.

  • Despite housing 31,500 tenants, one of London's largest property providers, the council faces criticism for delays and ignoring tenant complaints.

  • At Premier Legal Assist, we empower tenants with expert no-win, no-fee solicitors to demand action from Camden Council.

You could be owed repairs or compensation, with the average settlement over the past six months reaching £1,895, so why wait?

Start your claim now!

What Counts as Housing Disrepair?

Housing disrepair means your landlord, in this case, Camden Council, has failed to carry out necessary repairs, making your home unsafe or unfit to live in. Camden has a legal obligation to maintain the structure of your home and essential services, such as heating, plumbing, and electricity.

If you've raised complaints with Camden and the Council has failed to act within a reasonable time, you may be entitled to both repairs and compensation. Many Camden tenants have reported ongoing issues, including damp, boiler failures, leaks, and unsafe electrical systems.

At Premier Legal Assist, we work with expert housing disrepair solicitors who understand Camden’s systems and housing procedures. Once your case is accepted, your solicitor handles everything from inspections to legal paperwork to make sure your voice is heard.

It’s hassle-free and handled on a no-win, no-fee basis. You pay nothing unless your case is successful.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats/mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite Camden Council’s public commitment to improving housing standards, thousands of tenants still face long waits for essential repairs. If that sounds familiar, legal help could make all the difference.

Camden Council Disrepair Claims FAQs

Yes. If you've reported disrepair to Camden Council and they haven’t fixed the issue in a reasonable timeframe, you may have the basis of a claim. Problems like mould, damp, heating breakdowns or electrical faults are all common examples.

Premier Legal Assist is a claims management company. You can complain directly to Camden or the Housing Ombudsman, but legal action through our solicitors often results in faster and more enforceable outcomes.

Fill out our short online form describing the issues in your council home. It only takes a few minutes.
We’ll then call you for a free, no-obligation consultation to discuss:

  • What issues you've reported
  • How long they’ve gone unresolved
  • What Camden’s response has been (if any)
  • How the disrepair has affected your life, health or belongings

If your case qualifies, we’ll refer you to one of our trusted housing disrepair lawyers. They’ll handle everything: inspections, paperwork, negotiations, and you won’t pay a penny unless your case is successful.

When landlords, such as Camden Council, fail to respond to tenant concerns, legal support can push for action and secure compensation.

At Premier Legal Assist, we:

  • Work with experienced specialist housing disrepair solicitors who know Camden’s processes
  • Push for urgent repairs
  • Maximise your compensation
  • Offer a stress-free process with no upfront fees

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to Camden Council or refer it to the Housing Ombudsman yourself for free.

There’s no upfront cost. If your case is successful, your solicitor will take a success fee (usually 25% of your compensation) from your final payout.

Before anything begins, your solicitor will clearly explain any fees. If you change your mind after the 14-day cooling-off period, cancellation fees may apply.

Once your solicitor takes on your case, they'll provide an estimated timeframe and keep you updated throughout. Each case is different, and its duration will vary depending on:

  • The type and seriousness of the disrepair
  • Whether court action is needed
  • Camden Council’s response time

Once your case starts, your solicitor will update you regularly and aim to resolve it as efficiently as possible.

Your solicitor will assess your case and advise you on the likely value of your claim. If your claim succeeds, compensation may cover:

  • Loss of use of part of your home
  • Health impacts (e.g., breathing problems from mould)
  • Damaged furniture or belongings
  • Distress, discomfort or inconvenience

Each case is different, and your lawyer will fight your corner and work to secure the full amount you're legally entitled to.

The Housing Ombudsman is an independent body that investigates complaints about social landlords, including Camden Council.

If you’ve complained through Camden’s process and are still unsatisfied, you can go to the Ombudsman. They can recommend repairs or compensation, but their decisions aren’t legally binding.

Some tenants prefer legal action, as solicitors can compel Camden to act and seek damages through the courts. At Premier Legal Assist, we connect tenants with legal experts who do precisely that, all on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you're living in a Camden Council property with unresolved disrepair, you don’t have to face it alone. Start your claim today and take the first step towards repairs, compensation, and holding Camden accountable.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.