Thousands of social housing tenants in the UK are living in poor, sometimes unsafe, conditions that can damage their health and wellbeing.
The Guinness Partnership is one of England’s largest social landlords and has a legal duty to maintain homes to a safe, liveable standard. If you’ve reported issues and they haven’t been resolved, you may be entitled to compensation.
At Premier Legal Assist, we can help you make a no-win, no-fee claim to secure the necessary repairs and the compensation you deserve.
Find out if you’re eligible to claim against The Guinness Partnership for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair is when your property falls into an unacceptable condition due to your landlord failing to carry out essential maintenance or repairs after you have made a complaint. The Guinness Partnership, as a regulated housing association managing over 66,000 homes, is responsible for maintaining safe and secure living conditions for its residents.
By law, you have the right to live in a property that is dry, structurally sound, free from mould, and safely equipped. If you’ve made reports to Guinness about ongoing issues and they haven’t responded or resolved them within a reasonable time, you may be eligible to claim for both repair work and financial compensation.
We work with expert solicitors who understand how to deal with housing associations, such as The Guinness Partnership. If your claim is accepted, your solicitor will handle everything, including gathering evidence, liaising with Guinness, and pursuing compensation while keeping you informed every step of the way.
Common disrepair issues that may qualify for a claim include:
The Guinness Partnership has invested heavily in repairs and building safety in recent years, but delays and unresolved maintenance issues can still occur. If your home has been affected and Guinness hasn’t taken timely action, you could have a valid disrepair claim.
Our network of housing disrepair solicitors operates on a no-win, no-fee basis, meaning there’s no upfront cost or risk to you.
I’m not sure if I have a claim against The Guinness Partnership, can you help?
Yes. If you've reported a repair and The Guinness Partnership hasn't taken appropriate action, you may have a valid claim. This could include damp, heating faults, leaks or any issue that impacts your health or safety. Contact us for a free, no-obligation assessment.
Premier Legal Assist is a claims management company.
You do not need to use a claims management company to make your complaint; you can go directly to your landlord or contact the Housing Ombudsman for free.
What’s the process for making a disrepair claim against The Guinness Partnership?
Fill out our short claims form, and one of our advisers will contact you for a free consultation to go through the details about your case.
If your case is eligible, we’ll refer you to a qualified specialist housing disrepair solicitor. They’ll take it from there: collecting evidence (e.g. photos, repair logs, GP notes), arranging independent inspections if needed, and dealing directly with the housing association.
They’ll guide you through the entire process, from gathering evidence to negotiating with The Guinness Partnership.
Why should I use Premier Legal Assist for my Guinness Partnership claim?
We help social housing tenants fight for the safe homes they deserve. Our process is fast, supportive, and risk-free.
With our help:
What does it cost to make a claim against The Guinness Partnership?
There’s no cost to start. If your claim is successful, a success fee (typically 25% of the compensation awarded) will be deducted from your payout.
All fees and agreements are explained clearly before you proceed. If you cancel after the initial 14-day cooling-off period, some charges may apply.
How long does a housing disrepair claim take?
If your solicitor takes on your case, they will advise you about how long it is likely to take. Timelines vary based on:
Your solicitor will handle everything and provide regular updates throughout the process.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. You could be entitled to compensation for:
Every case is different, but your solicitor will help ensure you receive what you're owed.
The Housing Ombudsman is an independent service that helps resolve complaints between tenants and housing providers, such as The Guinness Partnership. Before contacting them, you must try to resolve the issue with your landlord first.
If that fails, you can submit evidence, such as letters, photos, or repair logs, for review. Although their decisions aren’t legally binding, housing associations are expected to comply. You can also seek legal advice during this process.
If you believe your home is in disrepair and your landlord hasn’t taken the right action, don’t wait.
Complete our online form today to schedule a free consultation and take the first step toward receiving the repairs and compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
