Sutton Housing Partnership (SHP) manages more than 6,000 council homes and around 1,300 leasehold properties on behalf of Sutton Council. It is responsible for delivering repairs, maintenance, and safe housing conditions for all tenants and residents.
Despite efforts to improve services, including bringing repairs in-house, SHP has faced criticism over long-standing repair issues.
If you have reported repairs to Sutton Housing Partnership and the problems have not been resolved, we can help. Our panel of specialist housing solicitors act on a no-win, no-fee basis, so you won't pay anything unless your case is successful.
Find out if you are eligible to claim against Sutton Housing Partnership for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to situations where your home is unsafe, damaged, or unfit to live in because your landlord hasn’t carried out necessary repairs. Sutton Housing Partnership is legally responsible for maintaining the structure of your home, heating, water systems, and electrics.
If you've reported an issue such as damp, mould, leaks, faulty wiring or a broken boiler and SHP has failed to act within a reasonable time, you may be entitled to compensation. In the most serious cases, tenants have had to live with ongoing disrepair for years, impacting their health and wellbeing.
Premier Legal Assist works with solicitors who specialise in housing disrepair cases. They’ll manage the process from start to finish and push for repairs and compensation, all on a no-win, no-fee basis.
The range of housing disrepair complaints commonly includes:
If SHP has failed to resolve any of these problems after being reported, legal support may help you claim both repairs and financial compensation.
I'm unsure if I have a claim against Sutton Housing Partnership. Can you help?
Yes, absolutely. If you've reported a repair issue that hasn't been resolved, or the same problem keeps returning, we can assess your case for free. You might be entitled to compensation even if SHP has attempted repairs.
Premier Legal Assist is a regulated claims management company. We work with expert solicitors who know how to handle disrepair cases involving councils. While the Housing Ombudsman can be useful, legal action often results in faster and enforceable repairs.
What’s the process for making a disrepair claim against Sutton Housing Partnership?
Begin by completing our short online claims form. After that, one of our team will arrange a free consultation. We’ll ask:
If your case qualifies, we'll refer you to a specialist housing lawyer who will handle the full legal process from evidence gathering to securing repairs and compensation on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Sutton Housing Partnership claim?
We help tenants whose landlords haven’t acted fairly or quickly enough. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
Premier Legal Assist is a claims management company that focuses on helping tenants enforce their rights. While the council complaints process and Ombudsman can be helpful, legal action is often more direct and effective.
What does it cost to make a claim against Sutton Housing Partnership?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Once your solicitor takes on the case, they will give you an expected timeline and keep you updated throughout. The timeline depends on:
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. If your claim is successful, you may receive compensation for:
Your solicitor will work to secure the maximum amount you’re legally entitled to.
The Housing Ombudsman is a free, independent service that investigates complaints against landlords like SHP. If your issue hasn’t been resolved through SHP’s complaints process, you can refer it to the Ombudsman.
However, Ombudsman decisions are not legally binding; even if they recommend repairs or compensation, SHP doesn’t have to follow their advice. Legal action through a solicitor may result in enforceable outcomes, including Court orders and financial compensation.
Premier Legal Assist helps tenants take this step, connecting you with expert solicitors who work on a no-win, no-fee basis.
If you are living in a Sutton Housing Partnership home with serious disrepair, and nothing has been done about it, now is the time to act.
If eligible, we can help you get the repairs and compensation you deserve without paying anything up front.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
