Thousands of social housing tenants across the UK are living in homes affected by mould, damp, leaks, and disrepair that can impact their health and wellbeing.
Riverside Group is one of the UK's largest housing associations, managing more than 75,000 homes. Riverside has a legal responsibility to ensure that the properties it provides are safe, secure, and in good condition. If you've raised repair issues that Riverside has failed to resolve within a reasonable time, you could be entitled to compensation.
At Premier Legal Assist, we connect tenants with expert ‘no-win, no-fee’ housing disrepair solicitors, helping you get the repairs you need and the compensation you deserve without upfront costs.
Find out if you’re eligible to claim against Riverside Group for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to serious maintenance issues that your landlord has failed to address, resulting in unsafe or unsuitable living conditions. Riverside Group is legally required to maintain the structure, plumbing, electrics, and safety of your home.
If you’ve reported problems and Riverside hasn’t acted within a reasonable timeframe, you may be eligible to claim. Many tenants have experienced long-standing issues such as mould growth, water leaks, insect and vermin infestations, heating failures, and more.
We work with a panel of specialist housing disrepair solicitors who have extensive experience in claims against social landlords, such as Riverside. Once your case is accepted, your solicitor will handle everything from evidence collection and inspections to forcing repairs and, where appropriate, securing compensation.
Common disrepair issues that may form the basis of a claim include:
Although Riverside states its commitment to improving housing conditions, many tenants continue to face prolonged delays, poor communication, or unaddressed hazards. If that sounds familiar, legal support could make a difference.
I'm not sure if I have a claim against Riverside Group. Can you help?
Yes. If you've reported disrepair issues to Riverside, such as damp and mould, electrical issues, faulty heating, leaks, or broken fixtures, and they haven't been resolved within a reasonable timeframe, you may have a valid claim.
Get in touch to see if the Premier Legal Assist team can help.
What’s the process for making a disrepair claim against Riverside Group?
It's quick and easy. First, please complete our short online form to outline the issues with your Riverside rented property. This helps us understand your situation and the redress you are looking for.
Next, we’ll call you for a free consultation where we’ll ask about:
If eligible, we’ll connect you with one of our trusted housing disrepair solicitors. They’ll handle everything from gathering evidence to taking legal steps, all on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Riverside Group claim?
At Premier Legal Assist, we support tenants in holding large landlords like Riverside accountable.
We work with experienced, specialist, no-win, no-fee housing disrepair solicitors who:
Our process is straightforward, and there is no cost unless your case is successful.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What does it cost to make a claim against Riverside Group?
There’s no upfront cost. If your case is successful, your solicitor will take a success fee (usually 25% of your compensation) from your final payout.
Before anything begins, your solicitor will clearly explain any fees. If you change your mind after the 14-day cooling-off period, cancellation fees may apply.
How long does a housing disrepair claim take?
Your solicitor will provide a timeline after reviewing your case. Timeframes vary depending on the complexity of the case. Your solicitor will consider:
Once your claim is accepted, your solicitor will provide you with a time estimate and keep you updated throughout the process.
What kind of compensation could I receive?
Your solicitor will assess your case and advise you on the likely value of your claim. Each case is unique - you may be eligible if the unfixed disrepair caused:
Your solicitor will work to maximise your compensation based on the evidence.
If you’re living in a Riverside Group property and your landlord is ignoring your complaints about disrepair, you don’t have to put up with it. Fill out our simple claim form today to start your journey toward compensation, repairs, and accountability.
If you live in a Stonewater rented property and your repair problems haven’t been resolved, you don’t have to accept it. Start your claim today and take the first step toward repairs, justice, and financial compensation.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
