Yes. If you've reported a repair issue to Places for People and it hasn't been fixed, there's a strong chance you may have a valid claim. Whether it's mould, damp, heating issues, electrical faults or other problems with the rented property, you may be eligible for compensation as well as having the necessary repairs carried out.
What you need to know
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Many social housing tenants across the UK are living in poor conditions that can affect their health, comfort, and safety.
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Places for People is one of the UK’s largest social landlords and has a legal responsibility to keep your home safe and in a good state of repair. If you’ve reported a repair and it hasn’t been resolved, you may be entitled to compensation.
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At Premier Legal Assist, we can help you make a no-win, no-fee claim to get the necessary repairs and any compensation you are entitled to.
Find out if you are eligible to claim against Places for People for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
What Counts as Housing Disrepair?
Housing disrepair refers to any situation where your home has fallen into an unsafe, unhealthy, or unliveable condition due to your landlord’s failure to carry out necessary repairs. As a social landlord, Places for People is legally responsible for maintaining the structure and safety of your home, and for addressing repair issues you've reported within a reasonable timeframe.
You have a legal right to a home that is clean, dry, warm, and structurally sound. If Places for People has failed to resolve a repair issue following your complaints, this may amount to a breach of their duty of care, and you may be entitled to make a no-win, no-fee claim for financial compensation, as well as having the repairs carried out.
We work with specialist housing disrepair solicitors who support tenants every step of the way. If your claim is valid, they will manage the process from start to finish on a ‘no-win, no-fee’ basis.
Start your claim with Premier Legal Assist
Some common examples of housing disrepair that could lead to a successful claim include:
- Mould, fungus or damp
- Leaks, flooding or water damage
- Cracks and structural damage
- Defective roofing or gutters
- Defective brickwork
- Insect infestations
- Faulty plumbing, heating and broken boilers
- Vermin infestations (mice/rats)
- Electrical faults
- Broken doors, windows and locks
- Housing Ombudsman claims
If you've raised any of these issues with Places for People and they haven’t taken appropriate action, you may have a strong case. Disrepair not only affects your home but can also impact your health, peace of mind, and daily life, but we’re here to help.
Our panel of expert housing disrepair lawyers work on a no-win, no-fee basis.
Housing Disrepair Claims
Places for People Disrepair Claims FAQs
I’m not sure if I have a disrepair claim against Places for People, can you help?
What is the process for making a housing disrepair claim against Places for People?
To begin your claim, simply fill out our quick contact form. One of our friendly advisers will give you a call to discuss your situation in a free, no-obligation consultation. If your case is eligible, we’ll refer you to one of our trusted specialist housing law solicitors.
From there, your solicitor will take over and guide you through the entire process, from gathering evidence to communicating with Places for People. They work on a no-win, no-fee basis, so you won't pay anything unless your claim is successful.
Why should I use Premier Legal Assist for my housing disrepair claim against Places for People?
We help housing associations and council house tenants across the UK take action when repairs are ignored.
Working with experienced and specialist no-win, no-fee housing disrepair lawyers, we’ll ensure that:
- Repairs are completed
- Compensation is paid where due
- You are kept informed every step of the way
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What will it cost me to make a housing disrepair claim against Places for People?
There is no upfront cost to start your claim. All claims are handled on a no-win, no-fee basis, which means you won't pay anything unless your case is successful. If your claim is successful, a success fee (usually around 25% of the compensation awarded) will be deducted from your final payout.
This arrangement will be clearly explained to you in writing before you agree to proceed. Please note that if you decide to cancel the agreement with the law firm after the 14-day cooling-off period, termination fees may apply.
How long will it take to process my claim against Places for People?
Each case is different, so how long it will take depends on:
• How severe the disrepair is
• What evidence is needed
• If legal proceedings are required
• How cooperative Places for People are at responding to the claim
Your solicitor will manage your claim from start to finish and keep you updated throughout.
What sort of compensation could I be entitled to for my housing disrepair claim?
Compensation may cover:
• Parts of your home being uninhabitable
• Damage to furniture or personal belongings
• Stress or inconvenience
• Health issues linked to disrepair (e.g., from mould or damp)
Every claim is assessed on its own merits. If they take on your claim, your solicitor will provide you with full details about what redress is due to you.
The Housing Ombudsman is an independent body that helps resolve disputes between tenants and housing associations, such as Places for People. If you've tried and failed to resolve your issue directly with your landlord, you can escalate it to the Ombudsman or make a no-win, no-fee claim with our help.
Get in touch with Premier Legal Assist today
If you believe you have a housing disrepair claim against Places for People and would like to speak with our team of specialist advisers, start your claim by completing our online claim form. We will then contact you for a no-obligation consultation.
Important Information
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.