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Compensation for Housing Disrepair Claims

Peabody Group

What you need to know

  • Approximately one in seven social homes across the UK are currently affected by disrepair issues that can pose risks to the health, safety, and wellbeing of tenants. 

  • Peabody Group has a legal duty to keep tenants’ homes safe, structurally sound, and free from serious disrepair. When repairs are reported, Peabody must resolve them in a timely and professional manner.

  • If Peabody has failed to meet these obligations, you may be entitled to compensation and ensure essential repairs are carried out. If eligible, you may be able to claim on a no-win, no-fee basis.

Find out if you are eligible to claim against Peabody Group for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair refers to any problem with the condition or structure of your home that your landlord is legally responsible for fixing. These issues can impact your safety, health, comfort, and ability to live a normal life in your rented home.

You may have a valid housing disrepair claim if you've reported problems to Peabody and they have failed to act within a reasonable timeframe.

Even if the issue seems minor, it could become a serious hazard if left unresolved. Peabody is legally required to maintain your home in a safe and habitable condition. If they have failed to do this after you’ve reported a repair, you could be entitled to seek compensation and have the repairs carried out.

Start your claim with Premier Legal Assist

The range of housing disrepair complaints commonly includes:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect/Vermin infestation
  • Faulty plumbing, heating and broken boiler
  • Electrical faults
  • Broken doors and windows

Our team works with expert solicitors who specialise in housing disrepair claims and work on a no-win, no-fee basis. We'll help you take the necessary steps to ensure Peabody Group addresses the repairs in your home and pays any compensation you may be entitled to.

Peabody Group Disrepair Claims FAQs

If your home is affected by damp, leaks, faulty heating, broken fixtures or other serious issues, and Peabody has failed to act after you’ve reported the problem, you may have the basis of a ‘no-win, no-fee’ claim. We offer a free, no-obligation consultation to help you go through your options.

To start, complete our online form. A member of our team will contact you to talk through your case. If it meets the necessary criteria, your claim will be referred to a specialist solicitor who will handle the legal process. If required, your solicitor will escalate the matter, including taking it to Court, to ensure Peabody is held accountable and the necessary repairs are made.

Everything is handled on a no-win, no-fee basis, so you only pay if your claim is successful.

There is no cost to assess your case. If your claim is successful, your solicitor will deduct a standard fee (typically 25% of your compensation) to cover legal costs. If your case isn’t successful, you won’t pay anything.

Full fee details will be included in your solicitor’s agreement. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period.

There is no upfront fee for assessing your case. If your claim is successful, legal fees (usually 25% of the compensation) will be deducted from the total awarded.

Full details of fees will be disclosed in the paperwork you receive from the law firm handling your case. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period.

 

The timeframe varies depending on the nature of the disrepair, the evidence available, and whether court proceedings are necessary. Your solicitor will keep you informed throughout the process and work to resolve your case as efficiently as possible.

You may be eligible for compensation if the disrepair has:

  • Made part of your home unusable
  • Damaged your personal belongings
  • Caused health issues or distress
  • Disrupted your daily life or well-being

Each case is assessed individually, and your solicitor will advise on your likely entitlement based on the impact of the disrepair.

The Housing Ombudsman is an independent body that resolves disputes between tenants and housing providers, such as Peabody. If you've tried resolving the issue directly and Peabody hasn't acted, the Ombudsman offers a free, impartial route for complaint resolution. Alternatively, you can pursue legal action through our panel of solicitors to achieve faster results.

Get in touch with Premier Legal Assist today

If you live in a Peabody-managed home and have been affected by housing disrepair, don’t suffer in silence. Start your no-win, no-fee claim today by filling out our online form for a free consultation. We’re here to help you secure the repairs and compensation you deserve.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.