Midland Heart is one of the largest housing associations in Birmingham and the Midlands, managing over 34,000 homes across the region. It has a legal duty to ensure its properties are safe, secure, and well-maintained.
If you’ve reported disrepair like damp, mould, leaks, or broken electrics or heating, and Midland Heart has failed to act within a reasonable time, you may be entitled to financial compensation.
Premier Legal Assist is a regulated claims management company that helps tenants by connecting them with expert housing disrepair solicitors who act on a no-win, no-fee basis, so you don’t pay unless your claim is successful.
Find out if you’re eligible to claim against Midland Heart for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair occurs when a landlord neglects necessary repairs such as faulty plumbing and electrics, damp, mould or structural defects leaving the property in a poor condition or unsafe to live in; Midland Heart has a legal obligation to maintain its properties and respond to repair reports appropriately.
If you've raised concerns with Midland Heart and the issues have been ignored or delayed, legal action could help you get repairs completed and recover compensation.
We work with specialist solicitors experienced in claims against housing associations like Midland Heart. They manage the entire process, gathering evidence, conducting inspections, demanding repairs, and pursuing compensation.
It’s hassle-free, and no-win, no-fee, so there’s no upfront cost to start.
Common disrepair issues that may form the basis of a claim include:
While Midland Heart states it is committed to providing high-quality homes, many tenants experience delays completing essential repairs. If this sounds familiar, legal help for redress may be the next step.
I'm unsure if I have a claim against Midland Heart. Can you help?
Yes. If you've raised concerns about property disrepair with Midland Heart and they haven’t resolved the issue in a timely or effective way, you may have a valid claim.
Premier Legal Assist is a claims management company that connects tenants with solicitors who specialise in housing disrepair cases. While you can contact Midland Heart or the Housing Ombudsman directly, legal action is often faster and more enforceable.
What’s the process for making a disrepair claim against Midland Heart?
Start by filling out our quick online form outlining the issues in your home.
We’ll then call you for a free, no-obligation consultation to discuss:
If your case qualifies, we’ll refer you to a specialist housing law solicitor who will manage the claim from start to finish, including arranging inspections and securing compensation, all on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Midland Heart claim?
We support tenants in holding landlords accountable when repair obligations are neglected. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:
We offer a straightforward, supportive process with no upfront cost to you. While you can complain directly to Midland Heart or the Housing Ombudsman, taking legal action through our panel of specialist housing law solicitors often leads to more efficient results.
What does it cost to make a claim against Midland Heart?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
If your solicitor takes on your case, they will provide an estimated timeframe. The timeline depends on:
Once your solicitor takes on your case, they’ll provide an estimate and keep you updated at each stage.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. Compensation may be awarded for:
Every case is different. Your solicitor will calculate the appropriate amount based on your circumstances.
The Housing Ombudsman is a free and independent service that investigates complaints from tenants in social housing, including those housed by Midland Heart.
While the Ombudsman can recommend repairs or compensation, their decisions are not legally binding. A solicitor, however, can issue proceedings that legally compel Midland Heart to act and provide compensation.
Premier Legal Assist connects tenants to specialist solicitors who handle these claims on a no-win, no-fee basis, offering a stronger, enforceable path to justice.
If you're a Midland Heart tenant living with unresolved disrepair, you don’t have to face it alone. We’ll help you take the first step towards proper repairs and the compensation you deserve.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
