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Compensation for Housing Disrepair Claims

London & Quadrant (L&Q)

What you need to know

  • Almost 1 in 7 social homes in the UK are currently in disrepair, putting the health and safety of thousands of tenants at risk. 

  • Housing associations like London & Quadrant (L&Q) have a legal duty to ensure that your home is safe, maintained to a decent standard, and that repairs are addressed promptly when reported.

  • If L&Q has failed to meet its responsibilities regarding the condition of your property, you may be entitled to claim compensation and ensure that the necessary repairs are carried out. No-win, no-fee.

Find out if you are eligible to claim against London & Quadrant for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

L&Q is one of the UK’s largest housing associations, managing over 120,000 homes across London and the South East. Regardless of the size of the organisation, they are still legally required to maintain their properties to a habitable standard.

Tenants of L&Q are entitled to live in homes that are safe, warm, and in good repair. If you’ve raised a repair issue and L&Q has not resolved it within a reasonable timeframe, you may be able to make a claim.

Our panel of specialist housing disrepair solicitors are dedicated to clients, ensuring the best outcome is made available to you and support is given every step of the way.
 
If you are eligible to make a claim, your specialist lawyers will work on your behalf to ensure that Clarion Housing Group carries out any necessary repairs and will recover any compensation due.

Start your claim with Premier Legal Assist

The range of housing disrepair complaints commonly includes:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestation
  • Vermin infestation
  • Faulty plumbing, heating and broken boiler
  • Electrical faults
  • Broken doors and windows
  • Housing Ombudsman claims

If you’ve reported these or similar issues to L&Q and they’ve failed to act, Premier Legal Assist can help you take the next step.  

London & Quadrant (L&Q) Disrepair Claims FAQs

If L&Q has neglected repairs you've reported, whether it’s water damage, damp, mould, electrical faults, or structural problems, you may have grounds for a claim. We offer a free, no-obligation consultation to help assess your situation.

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

To begin your housing disrepair claim against L&Q, simply fill in our online form. A member of our team will then get in touch to discuss the details of your case. If it meets the necessary criteria, your case will be passed to a specialist solicitor who will handle all the legal work on your behalf. Should it be required, your solicitor will escalate the matter, including taking it to Court, to ensure the appropriate action is taken and your rights are upheld.

We support tenants who’ve been let down by landlords like L&Q. Working closely with specialist solicitors, we help tenants claim ‘no-win, no-fee’ compensation and push for overdue repairs, holding landlords accountable.

You are not alone - our team helps L&Q tenants take action and seek the redress and compensation they are owed when vital repairs are ignored.

There is no upfront fee for assessing your case. If your claim is successful, legal fees (usually 25% of the compensation) will be deducted from the total awarded.

Full details of fees will be disclosed in the paperwork you receive from the law firm handling your case. Termination fees may apply if you end the agreement with your solicitor outside of the 14-day cancellation period.

 

The length of your claim depends on:

  • The nature and severity of the disrepair
  • The evidence available
  • Whether court proceedings are required

While we can’t guarantee a timeframe, your solicitor will keep you updated throughout the process if they take on your case.

You may be able to claim for:

  • Loss of use of parts of your home
  • Damage to belongings (e.g. from damp or leaks)
  • Physical or mental health impacts
  • General inconvenience and distress

Each case is different and will be assessed individually. If they take on your case, your solicitor will provide more information.

The Housing Ombudsman provides a free and impartial service to help resolve disputes between tenants and social housing providers like L&Q. If L&Q has failed to act after you’ve reported a problem, you can take your complaint to the Ombudsman or seek legal help through us.

Get in touch with Premier Legal Assist today

If you believe you have a housing disrepair claim against London & Quadrant and want expert guidance on how to proceed, fill out our quick online form for a free consultation. Let us help you secure the repairs and compensation you deserve.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.