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Compensation for Housing Disrepair Claims

Eastbourne Homes

What you need to know

  • Eastbourne Homes is an Arm’s-Length Management Organisation (ALMO) responsible for managing council housing on behalf of Eastbourne Borough Council. 

  • As a social landlord, Eastbourne Homes is legally required to maintain its properties so they are safe, structurally sound, and free from hazards that could affect tenants’ health or wellbeing.

  • If you have reported disrepair complaints to Eastbourne Homes and they have not been resolved within a reasonable time, you may be entitled to claim both for the repairs and for compensation. 

Find out if you are eligible to claim against Eastbourne Homes for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair happens when your home becomes unsafe, unhealthy, or unsuitable to live in because your landlord has failed to complete repairs within a reasonable timeframe. Eastbourne Homes must keep its properties dry, warm, and in good working order, with no serious hazards such as unsafe electrics or structural damage.

If you’ve reported problems like damp, mould, leaks, heating faults, or structural defects and they have not been resolved, or the same issues keep coming back, you may have the right to take legal action.

Our panel solicitors will handle everything for you, from gathering evidence and arranging inspections to contacting Eastbourne Homes and, if necessary, issuing legal proceedings to secure repairs and compensation. All claims are handled on a no-win, no-fee basis. 

Start your claim against Eastbourne Homes with Premier Legal Assist

The range of housing disrepair complaints commonly includes:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestation
  • Vermin infestation
  • Faulty plumbing, heating and broken boiler
  • Electrical faults
  • Broken doors and windows
  • Housing Ombudsman claims

If Eastbourne Homes has failed to take action after you have reported the issue, legal proceedings could speed up repairs and result in financial compensation.

All claims are handled on a no-win, no-fee basis.

Eastbourne Homes Disrepair Claims FAQs

Yes. If you’ve reported serious repair issues and they have not been dealt with within a reasonable time, you may have a claim. We can assess your situation for free and explain your options.

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make a complaint; you can complain directly to your landlord or refer it to the Housing Ombudsman yourself for free. 

Start by filling in our short online claim form, and we will contact you for a free, no-obligation consultation to discuss:

  • The repair issues you’ve reported
  • When and how you reported them
  • The impact on your health, home, or belongings

If your case meets the criteria, we’ll refer you to a specialist housing lawyer who will:

  • Gather repair logs, photographs, and medical evidence (if relevant)
  • Arrange an independent property inspection if needed
  • Contact Eastbourne Homes directly
  • Push for repairs and pursue compensation

You’ll be kept updated throughout, and there is nothing to pay unless your claim succeeds. 

We work with specialist housing disrepair solicitors who are experienced in dealing with social landlords like Eastbourne Homes. They know how to apply legal pressure to secure repairs and the maximum compensation possible. We can help you:

  • Enforce repairs
  • Claim for damage to belongings and inconvenience
  • Hold Eastbourne Homes accountable for its legal duties

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint; you can complain to your landlord or refer it to the Housing Ombudsman yourself for free. 

There are no upfront fees. If your claim is successful, your solicitor will deduct a success fee (usually around 25% of the compensation) from your settlement. This will be clearly explained before you proceed.

A cancellation fee may apply if you cancel your claim after the 14-day cooling-off period. 

If one of our panel of solicitors takes on your case, they will explain the possible timeframes to you. These vary depending on:

  • The type and severity of disrepair
  • Whether legal action is required
  • How quickly Eastbourne Homes responds 

If one of our panel of solicitors takes on your case, they will explain the potential compensation available to you. Compensation may cover:

  • Loss of use of part of your home
  • Damage to personal belongings
  • Health issues linked to the disrepair
  • Distress, inconvenience, and disruption to your life 

The Housing Ombudsman is an independent body that investigates complaints about social landlords like Eastbourne Homes. You can contact them after completing the landlord’s internal complaints process. They may recommend repairs or compensation, but their decisions are not legally binding.

If you want an enforceable outcome, legal action through a solicitor is often the most effective route. Premier Legal Assist can connect you with housing disrepair specialists who work on a no-win, no-fee basis. 

Get in touch with Premier Legal Assist today

If you live in a home managed by Eastbourne Homes and have unresolved disrepair issues, you may be entitled to more than just promises. If your case is eligible, we can help you secure essential repairs and claim compensation for the impact on your life.  

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.