Beyond Housing manages around 15,000 homes across Teesside and the North East and is legally required to maintain them to a safe and habitable standard.
Tenants frequently report a range of disrepair complaints, and Housing Ombudsman cases indicate sector-wide failings.
Premier Legal Assist connects you with expert housing disrepair solicitors acting on a ‘no-win, no-fee’ basis to secure necessary repairs and compensation when Beyond Housing fails to act appropriately.
Find out if you’re eligible to claim against Beyond Housing for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair covers any issue that makes your home unsafe, unhealthy or uninhabitable, such as damp, mould, leaks, broken boilers, faulty electrics, or structural damage. Beyond Housing has a legal duty to fix these within a reasonable timeframe once a complaint is made.
While Beyond Housing provides a rapid-response team and categorises damp and mould cases based on risk, some properties still experience repeated issues or inadequate fixes. The Housing Ombudsman has highlighted cases across the sector where delays and poor handling of mould complaints amount to severe maladministration.
If your case is eligible, our panel of specialist housing disrepair lawyers will manage the entire legal process, collecting evidence, arranging inspections, serving legal notices, and securing repairs and compensation, all on a ‘no-win, no-fee’ basis.
Common disrepair issues that may form the basis of a claim include:
Though Beyond has a rapid-response system for mould and damp, some tenants still report recurring issues months later. If this sounds familiar, get in touch today.
I'm unsure if I have a claim against Beyond Housing. Can you help?
Yes. If you've reported serious complaints like damp, mould, leaks, broken heating or unsafe electrics and Beyond Housing has not resolved them within a reasonable timeframe, you may be entitled to repairs and compensation.
Premier Legal Assist is a regulated claims management company partnering you with expert solicitors who often achieve faster, legally enforceable outcomes than complaints alone.
What’s the process for making a disrepair claim against Beyond Housing?
Complete our short online claims form detailing the disrepair. We offer a free consultation to review what was reported and when, Beyond Housing's response (if any), and the impact on your wellbeing or property.
If eligible, you'll be connected with a specialist solicitor who handles everything, including inspections, formal communications, repairs, and compensation on a no-win, no-fee basis.
Why should I use Premier Legal Assist for my Beyond Housing claim?
Our specialist panel of housing law solicitors understand Beyond Housing's internal processes and legal duties.
They will:
The process is straightforward and supportive, with no upfront costs, ensuring you get the redress you are due. While you can complain directly to Beyond Housing or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.
What does it cost to make a claim against Beyond Housing?
There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.
You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.
How long does a housing disrepair claim take?
Timelines vary based on:
Once your solicitor accepts the case, they’ll give you an estimated timeframe and keep you updated throughout the claims process.
What kind of compensation could I receive?
If your solicitor takes on your case, they will advise you about the value of your claim. You may be able to claim compensation for:
Your solicitor will work to secure the maximum compensation you're legally entitled to.
The Housing Ombudsman is an independent body that investigates complaints from tenants of social landlords like Beyond Housing. If you’ve escalated your complaint within Beyond Housing and remain dissatisfied, you can approach the Ombudsman.
The Ombudsman can recommend repairs, compensation, or apologies, but their findings are not legally binding, and relying on them alone may delay getting a resolution.
Legal claims led by solicitors are more successful as they can result in court orders to compel Beyond Housing to act and pay compensation. At Premier Legal Assist, we connect you with solicitors who work on a no-win, no-fee basis, offering the most effective route when complaints aren’t enough.
If you're a Beyond Housing tenant living with unresolved disrepair, you don't have to suffer in silence. Start your claim today and take the first step toward justice, repairs, and compensation.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
