Compensation for Housing Disrepair Claims

Insect Infestations

What you need to know

  • Insect infestations in UK social housing, such as cockroaches, bedbugs, fleas, and ants, are a growing concern. These unwanted pests can severely impact your quality of life, pose health risks, and often indicate disrepair or neglect by your landlord.

  • Social landlords, including councils and housing associations, are legally required to provide safe and habitable living conditions for their tenants. If your landlord has failed to address insect problems after you've reported them, you could be entitled to compensation, including in some cases, ‘no-win, no-fee’.

  • Let us help you take the first step in holding them accountable and restoring your right to a safe, pest-free home.

Find out if you are eligible to claim against your housing association or local authority landlord for insect issues.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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Common causes of insect infestations

Insects often enter through structural defects or unhygienic communal areas. Insect problems linked to housing disrepair include:

  • Cockroaches nesting in warm, damp conditions from plumbing leaks
  • Bedbugs and fleas spreading through poorly maintained communal spaces or old furniture
  • Ants and silverfish drawn to damp wood, cracks in brickwork, or rotting materials

These infestations don’t arise by chance; when your landlord ignores necessary repairs, they create the ideal environment for insects to thrive.

Health risks linked to insect infestations

Living with an insect infestation can be distressing and hazardous to your health. You may suffer from:

  • Allergic reactions to insect bites or stings
  • Rashes, itching, or skin infections
  • Worsening of asthma or eczema from insect droppings or allergens
  • Psychological distress, including anxiety, poor sleep, and embarrassment
  • Contaminated food and household surfaces

These effects are especially severe for young children, older residents, or anyone with pre-existing health conditions.

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Insect infestation claims against social landlords

If your landlord has failed to act on your reports of an insect infestation, they could be in breach of:

  • The Landlord and Tenant Act 1985
  • The Homes (Fitness for Human Habitation) Act 2018
    We work with specialist legal partners who can:
  • Assess the disrepair and collect evidence
  • Help secure compensation and repairs
  • Represent you on a ‘no-win, no-fee’ basis

Start your claim with Premier Legal Assist

Living with any kind of pest infestation, especially if your complaints to your landlord have been ignored, is incredibly stressful and unfair: you have the right to a habitable, pest-free home.

We’ll support you in making a ‘no-win, no-fee’ claim for compensation and making sure essential repairs are completed.

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FAQs

Yes. If you've been affected by an insect infestation, such as cockroaches, bedbugs, ants, or fleas, due to your landlord’s failure to maintain or repair your home, you may be entitled to compensation.

These problems often arise from poor property conditions, such as damp, broken vents or unsealed access points. If you've reported the issue and your landlord has ignored it or carried out only temporary measures that haven't resolved the problem, this could form the basis of a housing disrepair claim.

It starts with a free initial consultation with our specialist team; fill out a claim form, and one of our expert advisers will contact you for a no-obligation chat.

We'll find out more about the type of insect infestation involved, the duration, the history of complaints, your landlord's response, and how it has affected your living conditions, health, and belongings. We can also arrange for photographs and a property inspection to support your case.

If there's a valid claim, a solicitor from our specialist panel will handle the legal process on your behalf, keeping you informed at every stage. Most cases are resolved without the need for Court action.

There’s no upfront cost. If your claim is accepted, it will be dealt with on a no-win, no-fee basis by your housing disrepair solicitors. You only pay a legal fee (usually around 25% of any compensation awarded) if your claim is successful.

Full details of fees and any potential cancellation costs will be explained clearly before you commit.

You may be eligible for compensation for:

  • The stress and inconvenience of living with an insect infestation
  • Damage to clothing, bedding, and soft furnishings
  • Medical costs related to bites, rashes or allergic reactions
  • Lost income if your living conditions affected your ability to work
  • Out-of-pocket costs, such as insect treatments or temporary accommodation

Every case is different, and compensation reflects the impact the infestation has had on your day-to-day life. If your solicitor takes on your case, they will be able to advise you fully about what you can claim for.

We have extensive experience of helping tenants resolve disrepair and issues that landlords have failed to address. Our panel of housing disrepair solicitors will:

  • Guide you through the process with expert advice
  • Keep communication clear and regular
  • Work on a no-win, no-fee basis
  • Focus on getting you redress and a safe, liveable home

Premier Legal Assist are a claims management company. You do not have to use a claims management company to make your complaint; you can approach your landlord or the Housing Ombudsman directly, free of charge.

This depends on the severity of the infestation, how quickly evidence can be gathered, and whether your landlord cooperates. Some claims are resolved within a few months, but others may take longer, especially if legal proceedings are required. If they take on your housing disrepair claim, your solicitor will keep you updated throughout.

The Housing Ombudsman investigates unresolved complaints about social housing. If your landlord hasn’t dealt with an insect infestation properly and you’ve completed their internal complaints process, you can escalate the issue to the Ombudsman.

For urgent or long-standing infestations, a disrepair claim may offer quicker results and financial compensation.

Get in touch with Premier Legal Assist today

If you’ve been dealing with a pest infestation and your landlord has failed to act, don’t wait. Our team of housing disrepair experts is here to support you.

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Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.