Nearly one in seven social homes in the UK are currently being rented in substandard conditions, often impacting the health and well-being of tenants.
Local authorities, including Southwark Council, have a legal obligation to ensure that tenants’ homes are kept safe and in a good state of repair. Any issues reported should be resolved in a timely and satisfactory manner.
If Southwark Council has failed in its duty to maintain your home, you have the right to ensure repairs are carried out and you may be entitled to ‘no-win, no-fee’ compensation if they have not acted on your complaints.
Find out if you are eligible to claim against Southwark Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
You can make a housing disrepair complaint for a wide range of issues. The severity and extent of the damage will affect the value of your claim.
Southwark Council is one of the largest local authority landlords in London. As a tenant of the Council, you have the legal right to live in a home that is safe, warm, and well-maintained. If you've reported an issue and it has failed to be addressed, that's where we come in.
Our panel of expert housing disrepair solicitors work on your behalf to secure both the repairs you need and the compensation you may be entitled to.
If your case qualifies, we’ll support you every step of the way, from initial assessment to resolution, whatever form that may take.
Common complaints include:
If you've reported any of these issues to Southwark Council and they've not been resolved, we can help you.
I'm unsure if I have a disrepair claim against Southwark Council. Can you help?
Yes. If you’ve reported issues with your Southwark Council property and they’ve ignored or failed to fix them, you may have a claim. You can complain directly to Southwark Council or contact the Housing Ombudsman. Alternatively, get in touch with us for a free assessment of your case.
Premier Legal Assist is a claims management company. You do not need to use one to make a complaint, but many tenants find our support helpful in dealing with local authorities.
What is the process for claiming against Southwark Council?
Begin by completing our online contact form, and one of our housing disrepair specialists will call you back to discuss your situation. If your case appears valid, it will be referred to our panel of solicitors, who will take over, dealing with Southwark Council on your behalf to ensure that repairs are completed and compensation is recovered, if appropriate.
Even if Court action becomes necessary, your solicitor will manage everything professionally and transparently, keeping you up to date at every stage.
Why should I use Premier Legal Assist for my housing disrepair claim against Southwark Council?
We're here to support tenants who have been let down by their local authority. We work alongside legal specialists to help ensure that your complaints are taken seriously and that any compensation owed is recovered.
We regularly help tenants take action when essential repairs are ignored; you don’t have to suffer in silence.
What will it cost me to make a housing disrepair claim against Southwark Council?
We assess your case for free, and if your case is successful, the legal fee (typically 25% of your total compensation) is deducted from your payout.
Full fee details will be outlined in your paperwork. Cancellation fees may apply if you withdraw from the agreement after the 14-day cooling-off period has passed.
How long will my claim against Southwark Council take?
Each case is unique. Timelines depend on:
If they take on your case, your solicitor will keep you fully informed throughout the process.
What sort of compensation could I be entitled to for my housing disrepair claim?
Compensation depends on the impact of the disrepair.
You may be able to claim for:
Every case is assessed individually. If your solicitor believes you have a valid claim, they will explain the likely outcome in detail.
The Housing Ombudsman is an independent body that resolves disputes between tenants and housing providers, including local authorities like Southwark Council.
If your complaints have been ignored, the Ombudsman offers a free, impartial alternative to going to court. You’ll need to show that you’ve tried to resolve the issue with your landlord first.
You can also get legal help to ensure your case is well presented.
If Southwark Council has failed to fix essential repairs in your home, contact our team for a no-obligation consultation.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
