Compensation for Housing Disrepair Claims

Manchester City Council

What you need to know

  • Thousands of tenants across Manchester are still living in homes affected by serious disrepair, despite repeated requests for help.

  • Manchester City Council is legally responsible for maintaining its council homes in a safe and decent condition. If you’ve reported issues that haven’t been fixed within a reasonable time, you may be entitled to claim compensation.

  • At Premier Legal Assist, we support tenants with no-win, no-fee claims to ensure vital repairs are carried out and to help you recover fair redress and compensation for the inconvenience and distress caused by disrepairs.

Find out if you’re eligible to claim against Manchester City Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

Start Your Claim Now

What is Housing Disrepair?

Housing disrepair occurs when your home becomes unsafe, unhealthy or uninhabitable because your landlord has failed to carry out the repairs they are legally required to make. Manchester City Council manages around 12,500 council homes and has a duty to keep these properties in good condition.

In recent years, Manchester City Council has been the subject of maladministration findings by the Housing Ombudsman and has faced criticism over delays, poor communication and inadequate repair standards. Tenants have reported living in homes with mould, leaks and dangerous defects, some for months or even years without resolution.

If you've reported problems like damp, mould, leaks, faulty electrics, structural damage, plumbing, or heating issues, and the council hasn’t taken timely action, you could be eligible for financial compensation and legally required repairs.

We work with specialist housing solicitors who have experience dealing with council disrepair claims. If your claim is valid, your solicitor will take care of the process from start to finish, including gathering evidence, handling all communication with Manchester City Council, arranging for repairs, and, where appropriate, seeking to recover ‘no-win, no-fee’ compensation.

Start Your Claim Against Manchester City Council with Premier Legal Assist

Common repair issues that may qualify for compensation include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boiler
  • Vermin infestations
  • Electrical faults
  • Broken doors, locks and windows
  • Housing Ombudsman claims

If you're affected by any of these issues in your Manchester City Council managed property, you may be able to claim both compensation and urgent repairs. Claims are handled on a no-win, no-fee basis.

Start Your Claim Now

Manchester City Council Disrepair Claims FAQs

Yes. If you've reported repair issues to Manchester City Council and they haven’t been resolved in a reasonable time, you may be eligible to claim. Even if you're still living in the property and the issue is ongoing, you could be entitled to both repairs and compensation. We offer a free, no-obligation case review.

Premier Legal Assist is a claims management company. You may also complain directly to Manchester City Council or the Housing Ombudsman. Legal support is optional, but it can often speed up the process and improve your chances of success.

Start by filling out our short online form. One of our experienced advisers will get in touch to offer a free consultation. If we believe you have a strong case, we’ll connect you with a specialist housing disrepair solicitor who will handle your claim, collect evidence, assess the impact of the alleged damage or faults with your rented property, and liaise directly with Manchester City Council on your behalf.

We’ve helped tenants across the UK take legal action when landlords fail in their responsibilities. Here’s what you get with us:

  • Access to specialist and experienced no-win, no-fee legal support
  • Fair compensation for your suffering and losses
  • Repairs arranged through trusted legal channels
  • A helpful, transparent service from day one

While you can complain directly to Manchester City Council or the Housing Ombudsman, our legal partners ensure that your concerns are heard and addressed without delay.

There’s no upfront cost to you. If your claim is successful, your solicitor will deduct a success fee, usually up to 25%, from the final compensation. This will be explained clearly before you proceed. Please note: If you cancel after the 14-day cooling-off period, a cancellation fee may apply.

 

If your case is taken on by one of our panel solicitors, they will be able to advise on how long the process is likely to take. Each case is unique - the time it takes to resolve repair issues or a claim depends on several factors:

  • The severity of the disrepair
  • How long the issue has been ongoing
  • How co-operative Manchester City Council’s housing team are
  • Whether Court proceedings are needed

If they take on your case, your solicitor will give you a clear timeline and keep you updated throughout the process.

Your solicitor will advise you on the types of compensation that you may receive should your claim be successful. Again, each case is unique - compensation is assessed based on your individual circumstances, but you may be able to claim for:

  • Loss of enjoyment or use of your home
  • Damage to personal belongings or furniture
  • Illness caused by mould, cold, or damp
  • Emotional distress, stress or inconvenience

The Housing Ombudsman is a free, independent service that helps resolve disputes between tenants and social landlords such as Manchester City Council. If you've reported disrepair or other housing issues and feel the council hasn’t dealt with them properly, you can escalate your complaint to the Ombudsman, usually after completing the council’s internal complaints process.

The Ombudsman can investigate your case, issue findings, and recommend that the council take action or offer compensation. However, this process can take several months and doesn’t always lead to urgent repairs being carried out quickly.

Many tenants choose to pursue legal action instead, as it often results in faster outcomes, stronger compensation, and legally binding repair orders. You can use either route if needed, and our advisers can help you determine which option is best for your situation.

Get in touch with Premier Legal Assist today

If you’re dealing with unresolved housing issues due to neglect by Manchester City Council, now is the time to act. Fill in our simple claim form, and one of our team will be in touch to assess your case and help you get started.

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.