Thousands of council tenants across the UK live in unsafe conditions, including damp, mould, and structural issues, which can damage their health and wellbeing.
Leicester City Council is responsible for managing around 19,000 homes across the city. As a landlord, it has a legal duty to keep your home safe, secure, and in good repair. If they’ve failed to address your complaints within a reasonable time, you may be eligible for compensation.
At Premier Legal Assist, we work with no-win, no-fee solicitors who help tenants get overdue repairs carried out and claim the compensation they deserve for suffering, inconvenience or property damage caused by housing disrepair. Get in touch.
Find out if you’re eligible to claim against Leicester City Council.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair refers to any damage or condition in your home that makes it unsafe, unhealthy, or unfit to live in. Leicester City Council must ensure your property meets the Decent Homes Standard and is free from serious hazards under housing law.
You may have a claim if you've reported problems and they've not been addressed within a reasonable timeframe. This applies especially where delays have caused health risks, distress, or further damage to your property.
In 2023, Leicester council tenants reported damp and mould as one of the top three housing issues. A number of these properties were found to contain Category 1 hazards, conditions that pose a serious and immediate risk to health.
We partner with experienced solicitors who specialise in disrepair claims against local councils, including Leicester City Council. If your case is accepted, your solicitor will handle the entire process on your behalf, from gathering evidence to negotiating compensation.
Your claim is managed on a no-win, no-fee basis, meaning you only pay if your claim is successful.
You may be entitled to claim compensation for issues such as:
If you've experienced similar issues, legal support can help ensure that repairs are completed and you receive the appropriate compensation.
I’m not sure if I have a claim against Leicester City Council, can you help?
Absolutely. If you've reported disrepair (such as damp, leaks, electrical faults, heating, plumbing or structural issues) and Leicester City Council hasn’t resolved it within a reasonable time, you may be eligible to claim. We offer a free consultation to assess your case.
While you can also complain to the Council directly or through the Housing Ombudsman for free, legal action may bring quicker and more effective results.
What’s the process for making a disrepair claim against Leicester City Council?
It’s simple:
You’ll be kept informed throughout every stage of the case.
Why should I use Premier Legal Assist for my Leicester City Council claim?
We help tenants across the UK stand up for their rights. When a landlord fails to carry out essential repairs, we ensure you’re not left to deal with it alone.
We can help you:
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What does it cost to make a claim against Leicester City Council?
There’s no cost to start. If your claim is successful, your solicitor will deduct a success fee, typically around 25% of your compensation. This will be explained in full before you proceed.
If you cancel after the initial 14-day cooling-off period, cancellation charges may apply.
How long does a housing disrepair claim take?
Timeframes vary, but most claims are resolved in a few months. Factors that affect timing include:
Each case is unique - your solicitor will be able to give you an idea of realistic timelines if they take on your case.
What kind of compensation could I receive?
If a solicitor takes on your case, they’ll assess how much you may be entitled to. Compensation is based on the impact disrepair has had on you and your home.
Each case is unique - you could claim for:
The Housing Ombudsman is a free, independent service that investigates complaints about social landlords, including Leicester City Council. If you’ve reported disrepair and the council hasn’t acted appropriately or hasn’t responded at all, you can escalate your complaint once you’ve completed their internal complaints process.
The Ombudsman can recommend that repairs are carried out, award compensation for distress or inconvenience, and highlight where the council has failed to meet its obligations. However, their decisions are not legally binding, and the process can take several months, making it less effective for urgent or severe issues, such as persistent damp, unsafe electrics, or heating failures.
For tenants facing serious disrepair, legal action may be a faster and more enforceable option. Courts can compel Leicester City Council to carry out repairs and award legally binding compensation. If you’re unsure which route is right for you, we can help assess your case and advise on the best way forward.
If you're a Leicester City Council tenant and struggling with unresolved disrepair, take action. You could be entitled to compensation and support to make your home safe again.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
