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Compensation for Housing Disrepair Claims

Islington Council

What you need to know

  • Many Islington Council tenants are living in homes affected by damp, heating failures, unsafe electrical systems, and other unresolved repair issues that impact their daily life and health.

  • Islington Council manages over 34,000 council homes across the London Borough. As a landlord, it has a legal duty to keep these properties in a safe and comfortable condition, but numerous complaints and Housing Ombudsman findings suggest that many tenants are being failed.

  • At Premier Legal Assist, we connect tenants to specialist no win, no fee housing disrepair solicitors. If your home is in disrepair and the council hasn’t acted, they can help you secure repairs and compensation for the hardship you’ve experienced.

Find out if you’re eligible to claim against Islington Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair refers to any structural or safety issue that your landlord has not addressed within a reasonable period. Under the law, Islington Council is required to maintain essential services, including heating, plumbing, electrics, and the building structure, in its rented homes.

If you've reported issues like damp and mould, leaking roofs, faulty heating, or unsafe wiring, and Islington Council hasn’t resolved them properly, you could be entitled to both repairs and compensation.

Despite investment pledges and a council-wide action plan to address damp and mould, Islington continues to receive Ombudsman findings of maladministration, including severe cases involving ignored repair complaints and unsafe conditions.

We work with solicitors experienced in handling claims against London local authorities, such as Islington. Once your claim is accepted, they'll manage everything from inspections and evidence gathering to negotiations, all on a no-win, no-fee basis.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats/mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Over 180 Ombudsman recommendations have been issued in recent years, and many homes still fail to meet decent standards. If you're experiencing similar problems, legal support from our panel of expert disrepair solicitors could make all the difference. 

Islington Council Disrepair Claims

Yes. If you’ve reported disrepair, such as leaks, damp, mould, broken doors and windows, heating faults, or unsafe electrics, and Islington Council hasn't fixed it promptly or adequately, you may have a valid claim.

Premier Legal Assist is a claims management company. We connect you with experienced solicitors who can help enforce your rights and pursue compensation on a no-win, no-fee basis.

What’s the process for making a disrepair claim against Islington Council?

Start by filling out a short online form describing the issues in your home. Then we’ll call you for a free consultation and ask about:

  • What problems you’ve reported
  • How long they’ve been ongoing
  • How Islington Council responded (or didn’t)
  • The effect on your health or quality of life

If your case is eligible, we’ll refer you to a solicitor who will manage the entire claim, from inspections to Court action if needed, on a no-win, no-fee basis.

We help council tenants stand up to neglectful landlords. When complaints go unanswered, or repairs are endlessly delayed, legal action may be the most effective course of action.
We work with experienced, specialist housing disrepair lawyers who:

  • Know how to navigate Islington Council’s repair procedures
  • Can push for rapid repairs
  • Will fight for the full compensation you deserve

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

There’s no upfront cost. If your case is successful, your solicitor will take a success fee (usually 25% of your compensation) from your final payout.

Before anything begins, your solicitor will clearly explain any fees. If you change your mind after the 14-day cooling-off period, cancellation fees may apply.

Once your solicitor takes on your case, they'll provide an estimated timeframe and keep you updated throughout. Some cases may be resolved within weeks, while others can take several months.

The length of time varies depending on:

  • The type and severity of disrepair
  • How long it takes Islington Council to respond to any communications
  • Whether legal proceedings are needed

Your solicitor will assess your case and advise you on the likely value of your claim. You may be eligible for compensation for:

  • Loss of use of rooms or facilities
  • Health problems caused by disrepair
  • Damage to belongings (e.g., mouldy furniture)
  • Stress, inconvenience, or loss of enjoyment

Each case is different, but your solicitor will fight to recover the full amount you're entitled to.

The Housing Ombudsman investigates complaints made by tenants of social landlords, including Islington Council. If you’ve gone through the council’s complaints process but haven’t received a fair outcome, you can escalate your complaint to the Ombudsman.

While the Ombudsman can recommend repairs or compensation, their decisions are not legally binding. In serious or urgent cases, legal action may be more effective.

At Premier Legal Assist, we connect tenants with specialist disrepair solicitors who can take legal steps to force repairs and claim compensation on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you’re living in an Islington Council property with unresolved disrepair, don’t suffer in silence. Fill out our quick claim form to begin the process of getting repairs and compensation—without any upfront cost or risk.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.