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Compensation for Housing Disrepair Claims

Haringey Council

What you need to know

  • Thousands of social housing tenants across London live with serious disrepair, including leaks, damp, faulty electrics, structural damage and broken heating, which can impact their health and wellbeing.

  • Haringey Council is responsible for over 14,500 homes across North London. By law, the local authority is required to maintain these homes in a safe, secure, and good state of repair. If you've reported problems that haven't been fixed quickly or adequately, you could be entitled to compensation.

  • At Premier Legal Assist, we connect council tenants to specialist housing disrepair solicitors who act on a no-win, no-fee basis, helping you secure the repairs you need and compensation for the inconvenience, damage, or stress Haringey Council may have caused.

Find out if you’re eligible to claim against Haringey Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Housing disrepair is when your social landlord, such as Haringey Council, fails to carry out repairs that are necessary to keep your home safe and liveable.

This includes problems with the building's structure, as well as key services such as plumbing, heating, and electricity. If you've reported repair issues to Haringey Council and they've failed to fix them within a reasonable time, you may be entitled to both repairs and compensation.

Many tenants have faced long delays for basic repairs, such as dealing with damp and mould, electrical issues, heating faults, and broken fixtures. Some even wait months or years for action.

At Premier Legal Assist, we work with a panel of housing disrepair solicitors who specialise in holding landlords, such as Haringey, accountable. Your solicitor will manage everything from inspecting the property to negotiating compensation, all on a no-win, no-fee basis.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats/mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite public promises to improve services, Haringey Council has been criticised by the Housing Ombudsman for maladministration, specifically for failing to address tenant repairs and complaints within a reasonable timeframe. If this has affected you, legal action may help.

Haringey Council Disrepair Claims

Yes. If you've reported issues such as damp, mould, broken boilers, plumbing issues, faulty electrics, or leaks to Haringey Council and they've not been fixed properly or quickly, you may have a valid claim.

Premier Legal Assist is a claims management company. While you can complain directly to Haringey or the Housing Ombudsman, legal action via our panel of solicitors is often faster and leads to stronger results.

Start by completing our short online form outlining your repair problems. It only takes a few minutes.

  • We’ll then call you for a free, no-obligation consultation to go over:
  • What problems you’ve reported
  • How long they’ve been ongoing
  • What response (if any) Haringey Council has given
  • How the disrepair has affected your home, health or possessions

If your claim is eligible, we'll refer you to one of our expert solicitors. They'll manage the legal process from gathering evidence, inspections, expert reports to negotiations, all on a no-win, no-fee basis.

At Premier Legal Assist, we help tenants take action when landlords ignore their legal obligations. Many Haringey Council tenants have experienced delays, poor communication, and unresolved complaints over reported disrepair.

We work with expert specialist housing lawyers who:

  • Understand how Haringey’s repair system works
  • Know how to demand urgent repairs
  • Fight to secure maximum compensation for you

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

There’s no upfront cost. If your case is successful, your solicitor will take a success fee (usually 25% of your compensation) from your final payout.

Before anything begins, your solicitor will clearly explain any fees. If you change your mind after the 14-day cooling-off period, cancellation fees may apply.

Once your solicitor takes on your claim, they’ll give you an estimated timeframe. This will vary from case to case and will depend on:

  • The severity of the disrepair
  • Whether Court action is needed
  • How quickly Haringey Council respond

Your solicitor will keep you informed throughout the process and work to resolve the case as quickly and efficiently as possible.

The amount of compensation you may be entitled to will vary depending on the circumstances of your case, but you could be entitled to claim for:

  • Rooms or parts of your home you couldn’t use
  • Damage to belongings (e.g., from leaks or damp)
  • Health issues (e.g., breathing problems from mould)
  • Stress, inconvenience or loss of enjoyment

Each case is different. Your solicitor will calculate what you’re owed and fight for the full amount you are legally entitled to.

The Housing Ombudsman is a free, independent service that investigates tenant complaints about landlords, such as Haringey Council. If you've used Haringey's complaints process but still haven't had a proper response, the Ombudsman may step in.

They can recommend repairs, apologies or compensation, but their decisions aren’t legally binding. For many tenants, legal action is the better option when repairs are delayed or ignored.

At Premier Legal Assist, we help tenants pursue disrepair claims through qualified solicitors who can legally compel landlords, such as Haringey, to act and pay compensation, all on a no-win, no-fee basis.

Get in touch with Premier Legal Assist today

If you live in a Haringey Council property and are still waiting on repairs, you don't have to go through it alone. Complete our quick claim form and take the first step toward securing repairs, compensation, and justice.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.