Many social housing tenants in the UK live with unresolved issues, such as damp, mould, leaks, and structural problems, that affect their health and wellbeing.
Bristol City Council manages approximately 26,700 council homes. As a local authority landlord, it has a legal obligation to keep your home safe, structurally sound, and free from hazards. If you’ve reported a repair and the council has failed to act, you may be eligible to claim compensation.
At Premier Legal Assist, we partner with experienced housing disrepair solicitors who work on a no-win, no-fee basis, helping tenants get urgent repairs completed and secure compensation for the distress, inconvenience or health impact caused by the council's failure to maintain your home.
Find out if you’re eligible to claim against Bristol City Council for repairs and compensation.
Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!
Housing disrepair happens when your property becomes unsafe or unsuitable to live in due to your landlord’s failure to carry out essential repairs in a reasonable timeframe.
In 2024, the Regulator of Social Housing identified major issues within Bristol City Council’s housing stock. Thousands of homes were missing vital safety checks, including:
If you've made complaints and the council has not responded or acted in a reasonable time, you could have grounds for a claim. Many tenants have waited months for essential repairs. Legal support may be the most effective way to resolve the issue and recover any losses.
We work with solicitors who specialise in ‘no-win, no-fee’ housing disrepair claims against councils, such as Bristol City Council. If your case is accepted, your solicitor will manage everything, gathering evidence, liaising with the council, and negotiating repairs and compensation.
Common repair issues that could be part of a housing disrepair claim:
Even if the council says they’re “working on it,” delays can have serious consequences. If your health, property or peace of mind has been affected, don’t wait to take action.
I’m not sure if I have a claim against Bristol City Council, can you help?
Yes. If you've reported disrepair and the council hasn't acted within a reasonable timeframe, you may have a case. Our team offers free initial consultations. We'll help you determine whether you're eligible and what your next steps could be.
You can also complain to the Housing Ombudsman or directly to the council; however, legal action often gets faster results.
What’s the process for making a disrepair claim against Bristol City Council?
Fill out our short online claims form describing your disrepair issue. Once submitted, one of our trained advisers will contact you for a free consultation. We'll ask about the reported repairs, the duration of the problem, and how it has affected your health, home, or finances.
If your case is eligible, we’ll refer you to a qualified specialist housing disrepair solicitor. They’ll take it from there: collecting evidence (e.g. photos, repair logs, GP notes), arranging independent inspections if needed, and dealing directly with the council.
You'll be kept updated throughout, and your solicitor will ensure that your concerns are addressed.
Why should I use Premier Legal Assist for my Bristol City Council claim?
We understand how exhausting and upsetting it can be to live with unresolved repairs. No heating in winter, mould affecting your child’s asthma, or living with leaks for months; all of this is unacceptable. When the council fails in its legal duty, we make sure you don’t suffer in silence.
Our network of solicitors has experience dealing specifically with council landlords. We help you:
The process is designed to be as easy and stress-free as possible.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
What does it cost to make a claim against Bristol City Council?
There are no upfront costs; if your claim succeeds, a success fee (usually around 25% of your compensation) will be deducted from your settlement. This will be explained clearly before you proceed.
If you cancel after the 14-day cooling-off period, cancellation fees may apply.
How long does a housing disrepair claim take?
If our panel of solicitors takes on your case, they will provide you with an estimate of how long it may take. It depends on the complexity of your case and how the council responds, and factors affecting the timeline include:
Your solicitor will keep you updated and work to achieve the best outcome as quickly as possible.
What kind of compensation could I receive?
If your solicitor takes on your case, they’ll assess how much you may be entitled to. Compensation is awarded based on several factors, including:
Every case is different, but your solicitor will work hard to ensure you’re fully compensated for what you’ve experienced.
The Housing Ombudsman investigates complaints about council landlords, such as Bristol City Council. It's a free service, but it can take time and cannot enforce repairs or award compensation in the way a legal claim can.
If you're seeking faster results and meaningful resolution, legal action is often the more effective route.
If you're a Bristol City Council tenant living in unsafe or poorly maintained housing, don’t suffer in silence. You may be entitled to free repairs and financial compensation.
Fill out our short form today to find out if you could make a no-win, no-fee disrepair claim.
Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.
