Compensation for Housing Disrepair Claims

Birmingham City Council

What you need to know

  • Thousands of social housing tenants in Birmingham are living in unsafe or unhealthy homes, often for years without necessary repairs.

  • Birmingham City Council is legally responsible for maintaining its housing stock. If you’ve reported an issue and it hasn’t been resolved, you could be entitled to compensation.

  • At Premier Legal Assist, we help tenants make no-win, no-fee claims to secure the necessary repairs and the compensation they deserve. 

Find out if you’re eligible to claim against Birmingham City Council for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

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What is Housing Disrepair?

Housing disrepair means that your home has deteriorated to the point where it's unsafe, unhealthy or uninhabitable because your landlord hasn't carried out the repairs that they are legally required to complete. Birmingham City Council is responsible for over 60,000 properties and has a legal obligation to maintain them in a decent and safe condition.

If you’ve reported issues such as damp, mould, leaks or faulty electrics and the council has failed to act, you may be entitled to claim for both the repairs and financial compensation.

We partner with experienced solicitors who are experts in council disrepair claims. If your case is valid, they will manage your claim from start to finish, ensuring that urgent repairs are completed and compensation is recovered on your behalf.

All claims are handled on a no-win, no-fee basis.

Start your claim with Premier Legal Assist

Some examples of disrepair that may qualify for compensation include:

  • Mould, fungus or dampness
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boiler
  • Vermin infestations (rats, mice)
  • Electrical faults
  • Broken doors, windows and locks

Over 23,000 council homes in Birmingham have failed key safety checks, and nearly 40% of council stock does not meet the national Decent Homes Standard. If your property is one of them, you may have a valid claim.

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Birmingham City Council Claims FAQs

Yes. If you've reported a repair issue to Birmingham City Council and they haven't resolved it in a reasonable timeframe, you may be entitled to compensation. This applies even if the problem is ongoing or if you're still living in the property.

You can complain directly to the council or contact us for a free assessment of your case.

Premier Legal Assist is a claims management company. You can complain directly to your landlord or contact the Housing Ombudsman for free. Legal help is optional, but it can strengthen your case.

To begin your claim, simply submit your details using our quick online form. One of our experienced advisers will then be in touch to offer a free, no-obligation consultation to discuss your situation.

If we believe you have a strong case, we'll refer you to one of our trusted specialist solicitors, who will take over from there. They will gather the necessary evidence, manage your claim from start to finish, and handle all communication with Birmingham City Council on your behalf.

You won’t pay anything unless your case is successful, as our panel of solicitors operates on a no-win, no-fee basis.

We’ve helped many tenants take action against landlords who fail to fulfil their repair obligations. Working with us means:

  • Expert legal support at no upfront cost
  • Fair compensation secured
  • Transparent and friendly service throughout

We are a claims management company, meaning we connect you with experienced legal professionals who can support your case. You can also complain directly to your landlord or contact the Housing Ombudsman for free. Legal help is optional, but it can strengthen your case.

There's no upfront cost to start a claim. Our solicitors work on a no-win, no-fee basis. If your claim is successful, a success fee (usually around 25% of the compensation awarded) will be deducted from your final payout. This will be clearly explained before you proceed.

Note: If you cancel your agreement after the 14-day cooling-off period, termination fees may apply.

 

If your case is taken on by one of our panel solicitors, they will be able to advise on how long the process might take. This depends on:

  • The severity and complexity of the disrepair
  • How long the issue has been ongoing
  • Whether legal proceedings are required

Your solicitor will guide you through the process and keep you updated throughout.

Your solicitor will advise you on the types of compensation that you may receive should your claim be successful. Compensation may include:

  • Parts of your home being uninhabitable
  • Damage to belongings or furniture
  • Emotional distress or inconvenience
  • Illness caused by mould, cold or damp

Every case is assessed on its own facts, and your solicitor will explain what you may be entitled to claim.

The Housing Ombudsman is a free and impartial service that resolves complaints between tenants and housing providers, including councils and local authorities like Birmingham City Council.

Before referring a complaint to the Ombudsman, you must give the council the chance to resolve the issue directly. If that fails, you can submit your complaint with evidence (e.g., photos, emails, letters). The Ombudsman may investigate and recommend action, but you can also pursue legal action at the same time.

Get in touch with Premier Legal Assist today

If you think you may have a housing disrepair claim against Birmingham City Council, fill out our short claim form, and one of our friendly advisers will get in touch.

Start Your Claim Now

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.