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Compensation for Housing Disrepair Claims

Bromford Group

What you need to know

  • Bromford Group manages around 47,000 homes across central England and the West Midlands and must maintain these to a safe and habitable standard. 

  • Demand for repairs has risen by roughly 20% over the past year, with extra investment of £34 million on existing homes and a further £2 million specifically for mould and damp remediation.

  • At Premier Legal Assist, we link you with specialist housing disrepair solicitors who work on a ‘no win, no fee’ basis to secure essential repairs and compensation where Bromford Group has failed to act.

Find out if you’re eligible to claim against Bromford Group for repairs and compensation.

Based on the past 6 months' average settlement, the average compensation claim is worth £1,895 – start yours today!

What Counts as Housing Disrepair?

Disrepair includes any problem that makes your home unsafe, unhealthy, or unsuitable, like persistent mould, leaks, faulty heating, or unsafe electrics. Bromford Group is legally required to repair these promptly.

Despite increased funding, tenant reviews rate disrepair response poor, with multiple complaints of slow leak fixes, ineffective repairs, and ongoing damp issues.

We work with solicitors experienced in holding housing associations like Bromford Group to account. They’ll handle inspection, evidence, legal demands, and compensation, all on a ‘no-win, no-fee’ basis.

Start your claim with Premier Legal Assist

Common disrepair issues that may form the basis of a claim include:

  • Mould, fungus or damp
  • Leaks, flooding or water damage
  • Cracks and structural damage
  • Defective roofing or gutters
  • Defective brickwork
  • Insect infestations
  • Faulty plumbing, heating and broken boilers
  • Vermin infestations (rats and mice)
  • Electrical faults
  • Broken doors, windows, and locks
  • Housing Ombudsman claims

Despite promises of improvement, many tenants report repeated issues, limited follow-up, and missed appointments. If you’re living with ongoing disrepair, legal action could help resolve the problem more quickly.

Bromford Group Disrepair Claims FAQs

If you’ve reported serious issues and Bromford hasn’t responded promptly, compensation may be due. Damp, mould, infestations, leaks, electrical problems, heating failures, if unresolved, may mean you have a valid claim.

Premier Legal Assist is a regulated claims management company. While you can raise a complaint directly with the Housing Association or the Housing Ombudsman, we work with solicitors who often achieve quicker, more enforceable results through ‘no-win, no-fee’  legal action.

Complete our short online form detailing your issues for a free consultation to review what you reported, timings, Bromford’s response (or lack of), and the impact it has had on you.

If your case is eligible, we’ll refer you to a specialist housing disrepair lawyer who handles inspection, evidence, repair demands, and claim compensation on your behalf, all on a no-win, no-fee basis.

When you’ve reported problems and been ignored, the law is on your side. We work with experienced, specialist no-win, no-fee housing disrepair solicitors who:

  • Understand Bromford’s repair obligations
  • Legally press for urgent action
  • Aim for the highest compensation you deserve

Premier Legal Assist makes the process easy and risk-free. No upfront costs. No hidden fees. Just expert legal support when you need it most.

While you can complain directly to Bromford Group or the Housing Ombudsman, taking legal action through our panel of solicitors often leads to more efficient results.

There is no upfront cost to begin your claim. If your solicitor wins your case, a success fee is deducted from your compensation, usually around 25%.

You’ll receive a full breakdown of any fees before you sign anything. A cancellation charge may apply if you withdraw your claim after the 14-day cooling-off period.

Each case is different. It depends on:

  • The seriousness of the disrepair
  • How long the issue has been ongoing
  • Whether Bromford Group responds quickly or resists legal action

Once your solicitor takes on the case, they’ll give you a realistic timeframe and keep you updated throughout the process.

If your solicitor takes on your case, they will advise you about the value of your claim. If your disrepair claim is successful, you could receive compensation for:

  • Loss of use of part of your home
  • Health issues (e.g. respiratory problems from mould)
  • Damaged possessions
  • Stress, inconvenience, reduced enjoyment of home

Each case is unique - your solicitor will assess your specific situation and aim to get the full amount you’re entitled to.

The Housing Ombudsman is an independent body that investigates social housing tenant’s complaints. It may recommend repairs or compensation, but these recommendations are not legally binding. The Ombudsman has recently found Bromford guilty of maladministration and ordered higher compensation in some cases, but its decisions aren’t enforceable.

Getting legal advice from a housing disrepair solicitor can compel Bromford to act, using court orders when necessary. At Premier Legal Assist, we connect you with experienced housing disrepair solicitors on a no-win, no-fee basis, often the most effective way to enforce change.

Get in touch with Premier Legal Assist today

If you’re a tenant in an Bromford Group property with ongoing disrepair, you don’t have to put up with it. Legal help is available, and you don’t pay unless your claim succeeds.

Our Client Commitment

At Premier Legal Assist, we’re here to make sure your voice is heard.

We are committed to:

  • Listening to you and treating your concerns with respect and understanding.
  • Acting quickly and fairly to assess your case and connect you with experienced housing disrepair solicitors.
  • Keeping things clear by explaining your options in plain English and avoiding technical legal jargon.
  • Supporting you throughout the claims process – no pressure, no upfront costs, no time wasting.
  • Respecting your privacy by protecting your personal data.
  • Putting your well-being first, helping you achieve the safe and secure home you deserve.

Because everyone has the right to a home that’s safe, secure, and fit to live in.

Important Information

Premier Legal Assist is a claims management company. You do not need to use a claims management company to make your complaint, you can complain to the organisation you are complaining about directly. If the issue is not resolved, you can refer it to the relevant independent Ombudsman service for free.